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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Customer Relations Co-worker

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  • New Delhi, India
  • Customer Relations

Job Description

  • Job ID: 346426

  • Date posted: 25/05/2026



    • • You define your individual contribution and goals for delivering the store plan. You are passionate about the IKEA products; you have a high level of knowledge about the products’ features and benefits and share this with customers and your team.
    • You are proactive in finding business opportunities and acting on them to maximise sales through understanding customers and the local market and keeping an eye on competition. Take responsibility for your department goals in every channel and secure that your action plan ensures the country priorities for CMPs. Being closer in connection with the whole IKEA India team.







    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!








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