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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Shopkeeper

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  • North York, Ontario, Canada
  • Sales & Commercial

Job Description

  • Job ID: 369566

  • Date posted: 13/10/2026

    • What you'll need to have

    • Minimum 5 years of related experience
    • Minimum 1 year of managerial experience

    A day in your life with us

    • Maintain an optimal level of competent co-workers in the correct locations to create an excellent customer shopping experience.
    • Lead and coach co-workers to create a fully and efficiently stocked facility where the IKEA product range is presented in ways that inspire and satisfy customers.
    • Share up-to-date knowledge about the product range and IKEA services with co-workers.
    • Set individual and team goals and objectives focused on optimising customer shopping experience, whilst leading, coaching, supporting and motivating co-workers to achieve these goals and objectives.

    About this work area

    From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen¬sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    In the IKEA world, this position is officially referred to as Shopkeeper I
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