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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Circular Sales Specialist

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  • North York, Ontario, Canada
  • Sales & Commercial

Job Description

  • Job ID: 371164

  • Date posted: 30/10/2026

    • What you'll need to have

    • Minimum 3 years of related experience

    A day in your life with us

    • Ensure the as-is shop, in-store and online is in excellent shape, to secure the steer towards a good customer experience and securing optimal sales of the IKEA product range through inspiring merchandising solutions.
    • Work closely with stakeholders on optimising the product flows, sales and customer communication channels to secure the optimal and effective commercial offer for the product.
    • Take responsibility for the department commercial goals, securing an action plan with regular follow ups to identify opportunities to improve performance, using proven solutions and good examples whilst contributing to the IKEA sustainability and circularity agenda.
    • Implement a training plan for commerciality and selling with the goal of improving customer shopping experience, whilst supporting the product safety and quality agenda by ensuring all safety requirements are communicated to the customer.
    • Support the ​Product Quality & Recovery Manager​ by indirectly leading the team in collaboration with the other specialists, by assigning tasks and supervising the daily operations of the Product Quality & Recovery team when required.

    About this work area

    From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen¬sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    In the IKEA world, this position is officially referred to as Circular Sales Specialist
    The starting rate/ salary for this position ranges from 52,735 CAD to 72,511 CAD and will be based on relevant work experience.
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