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Steering & Leadership

Sales Manager

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  • North Lakes, Australia
  • Leadership & Management

Job Description

  • Job ID: 343418

  • Date posted: 12/05/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role is Permanent Full-time, 76hrs/fortnight
    • Applications close Thursday 11 June 2026
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
    • Successful candidates will be required to complete pre-employment checks to ensure eligibility for the role.

    About this work area

    As Sales Manager your responsibilities will include, but are not limited to:
    • Lead and secure the commercial action plan for the store, maximise sales and generate sustained long-term profitability to ensure the store is a leading omnichannel retailer in the market.
    • Secure a consistent, seamless and positive customer experience through all touchpoints and channels.
    • Analyse the market potential and actively collaborate with stakeholders within and outside of the commercial function to ensure the store is performing optimally and maintaining local relevance through all sales channels.
    • Measure, secure and follow up on sales performance by using data and insights to deliver on business goals and KPI’s.
    • Secure successful implementation of country priorities and the sharing and implementing of good solutions.
    • Secure succession planning and competent high-performing teams who are empowered to actively contribute to the commercial agenda, business goals and delivering an excellent customer shopping experience.



    As Sales Manager you are:
    • Previous sales or customer service experience at IKEA highly regarded
    • Passionate and driven to lead the commercial agenda by optimising the shopping experience to secure customer satisfaction, increased sales and profitability.
    • Strategic, tactical and operationally minded identifying commercial opportunities to contribute to IKEA’s growth through understanding customer, competitor and market behaviour.
    • An experienced leader with strong commercial background and leading large teams to achieve business growth and goals.
    • Able to influence and steer the business through leading the commercial agenda in collaboration with commercial partners to deliver business goals.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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