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Meeting & Understanding Customers

Sales Co-worker (Self Serve Warehouse)

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  • Marsden Park, New South Wales, Australia
  • Sales & Commercial

Job Description

  • Job ID: 377370

  • Date posted: 12/11/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity, and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $29.65 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • The available roles are 3-month temporary positions, 1x76hr/fortnight and 1x30hr/fortnight.
    • The internal job title for this role is Sales Co-worker.
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. Additionally, availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
    • We require adequate availability, without holidays booked, during the peak trading period (from November 2026 to January 2027).
    • Additional positions may open during the recruitment period, and we may contact you to confirm if you may be interested in other opportunities as well.

    About this work area

    As Sales Co-worker in the Self Serve Warehouse, your responsibilities will include:
    • Serving customers by understanding their needs, providing product advice, supporting delivery orders and actively selling the IKEA range.
    • Preparing, replenishing and condensing stock to ensure products are available and presented correctly for customers.
    • Moving pallets and handling stock safely using approved lifting techniques and mechanical aids.
    • Maintaining the Self Serve Warehouse area to ensure it is safe, tidy, fully stocked and ready for trade.
    • Processing customer returns, checking for damages and returning saleable products to stock.
    • Work closely with your team and other departments to build an inclusive, collaborative environment.



    As a Sales Co-worker in our Self Serve Warehouse, you enjoy a role that combines customer service, active selling, stock handling and daily operational tasks. You are comfortable working in a physically active retail environment, helping customers with their purchases while ensuring stock is available, organised and ready for sale.

    You are or have:
    • Previous experience in customer service, retail sales, warehousing, logistics, trade, hardware or other physically active environments.
    • Passionate about creating a positive customer experience and helping customers find the right products and services.
    • Confident engaging with customers, preparing delivery orders and actively selling IKEA products and services.
    • Physically capable of repetitive manual handling, able to stand for up to 8-hours per-shift and walk approximately 15,000 steps and moving stock using mechanical aids.
    • Comfortable using computers, handheld devices and digital systems to complete daily operational tasks.
    • A strong team player who can work independently while contributing to a collaborative environment.
    • Detail-oriented with the ability to maintain safe, organised and well-stocked sales and warehouse areas.
    • Interested in developing your retail career, with the ambition to take on additional responsibilities and future leadership opportunities.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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