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Production & Supply chain

IKEA Co-worker - Warehouse Co-worker & Self-Serve Sales

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  • Marsden Park, Australia
  • Logistics & Supply Chain

Job Description

  • Job ID: 353642

  • Date posted: 13/07/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $28.31 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • Rosters published 4 weeks in advance.
    • 15% Co-worker discount
    • Subsidised meals and complimentary drinks in our Co-worker restaurant
    • Free uniforms provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
    • 24/7 access to our Employee Assistance Program for health and wellbeing support

    Additional Information:
    We are recruiting for multiple opportunities within the Customer Fulfilment team at IKEA Marsden Park:
    • Self-Serve Warehouse Co-worker - Permanent, part-time, 30hrs/fortnight
    • Fulfilment Co-worker - Permanent, full-time, 40hrs/fortnight
    • Fulfilment Co-worker - Fixed-term, part-time, 30hrs/fortnight (6-month contract)
    • This role requires flexibility to work a rotating roster between 6:00am and 9:00pm, Monday to Sunday, including availability to work 3 out of 4 weekends in a month (both Saturday and Sunday), in line with business needs.
    • As part of the recruitment process, this role requires a pre-employment check, including a National Police Check for final candidates.

    About this work area

    Customer Fulfilment is at the heart of creating a seamless shopping experience for our customers. Our team is responsible for ensuring products are available where and when customers need them, whether that's replenishing stock, supporting customers in our Self-Serve Warehouse, or preparing orders for collection and delivery.

    Depending on the role you are matched to, your responsibilities may include:
    Fulfilment Co-worker (Replenishment & Outbound)
    • Storing, retrieving, replenishing and transporting stock throughout the warehouse.
    • Actively contributing to high goods availability through accurate stock management and replenishment.
    • Picking, preparing and processing customer orders for collection and delivery.
    • Using manual handling equipment to complete fulfilment operations tasks.
    • Following IKEA Standard Operating Procedures (SOPs) to ensure safety and operational excellence.
    • Supporting the wider fulfilment team to achieve shared goals.

    Self-Serve Co-worker
    • Engaging with customers on the sales floor and in the Self-Serve Warehouse area.
    • Supporting customers by sharing product and service knowledge to help them make confident purchasing decisions.
    • Ensuring high product availability through accurate replenishment of assigned sales and warehouse areas.
    • Operating warehouse equipment to support stock movement and replenishment activities.
    • Maintaining a clean, organised and fully stocked sales environment.
    • Collaborating with colleagues across the store to create a positive customer experience.



    You are passionate about creating a positive experience for customers and enjoy working in a fast-paced environment. You take pride in your work, enjoy working with others and are comfortable with hands-on, physical activity. You are or you have:
    • Strong customer focus, ensuring we keep the customer in mind no matter what we do.
    • A ‘Togetherness’ mindset where you'll work closely with your team and other departments to secure the best possible outcome for our customers.
    • The ability to prioritise tasks and work efficiently in a fast-paced environment.
    • A flexible approach and openness to change.
    • Good personal discipline and attention to detail.
    • The ability to collaborate with others while also being comfortable working independently.
    • An energetic approach, as these roles involve being on your feet for extended periods throughout the day.
    • A safe mindset and are comfortable with physical work and manual handling activities, including lifting and moving flat-packed furniture and products.
    • Previous experience in retail, warehouse, fulfilment or customer service environments is advantageous but not essential.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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