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Meeting & Understanding Customers

Self-Serve Warehouse Co-worker

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  • Majura, Australia
  • Sales & Commercial

Job Description

  • Job ID: 346114

  • Date posted: 22/05/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $28.31 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role is Permanent Part-time, 40hrs/fortnight
    • The internal job title for this role is Sales Co-worker
    • Applications close Friday 5 June 2026
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
    • You have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

    About this work area

    As Self-Serve Warehouse Co-worker your responsibilities will include, but are not limited to:
    • Engage with customers on the sales floor, understanding their needs and using your product and service knowledge to support confident purchasing decisions.
    • Actively contributes to sales performance, approaching customers with a positive, service focused attitude and supporting business growth.
    • Ensure high product availability by accurately replenishing your assigned sales and warehouse areas, supporting both customer demand and operational efficiency.
    • Always Follow IKEA Standard Operating Procedures (SOPS) to maintain a safe environment for customers and coworkers across sales and fulfilment activities.
    • Operate warehouse equipment to support fulfilment, stock movement, replenishment, and internal transportation of goods.
    • Manage stock handling processes, including storing, retrieving, replenishing, and moving inventory between warehouse and sales floor.
    • Maintain a clean, organised, and fully stocked sales area, ensuring accurate pricing and strong visual standards.
    • Collaborate closely with your team and other departments to deliver a seamless customer experience and foster an inclusive, supportive workplace.



    As Self-Serve Warehouse Co-worker you have:
    • Previous warehouse and/or sales experience preferred
    • Passionate about learning and sharing the IKEA product range with customers.
    • Able to prioritise multiple tasks and are comfortable with on-the-job physical activity.
    • Adopt a customer-focused mindset and strive to deliver a memorable shopping experience.
    • A friendly attitude and are comfortable with connecting and interacting with people.
    • Ability to prioritise and organise individual work duties to make the most efficient use of time available.
    • A flexible approach/open to change.
    • Good personal discipline and attention to detail.
    • Confident in approaching and talking to people and demonstrating a friendly manner when approached by colleagues.
    • This role is physically demanding and requires regular lifting, carrying and moving of heavy, bulky flat-packed furniture.
    • The candidate must be comfortable performing repetitive manual handling tasks and being on their feet for extended periods while always maintaining safe work practices.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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