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Meeting & Understanding Customers

Store Assistant

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  • London Oxford Street, United Kingdom
  • Sales & Commercial
  • Part Time
  • Permanent co-worker

Job Description

  • Job ID: 375404

  • Date posted: 30/10/2026



    • IKEA Oxford Street are looking to welcome a Store Assistant to our Customer and Fulfilment team.

    Bring your passion for great customer service to IKEA as a Store Assistant. You’ll help customers throughout their shopping journey while supporting fulfilment by picking orders, replenishing stock and keeping shelves full, tidy and ready for shoppers. Your main area will be within the Customer and Fulfilment team, but you may also support other parts of the store as operational needs require.


    WHAT WE OFFER

    • The Start Date of employment will be 4th December 2026.
    • Competitive hourly rate of £14.80 per hour.
    The available contracted hours are as follows:
    • 30 hours per week, working 5 days per week, including day shift, evenings and three in four weekends.
    • The operating hours of this role are between 06.00 and 23:00. There will be a requirement to support night shift working during peak operating times.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
    • iBenefits – Rewards & discount portal.
    • Free healthy meal option, salad bar, fruit and hot/cold drinks.

    ...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/


    WHAT YOU'LL NEED TO HAVE

    • Previous experience in warehousing, replenishment or customer service is an advantage, but not essential.
    • Comfortable working at pace while maintaining accuracy and attention to detail.
    • You have a positive approach, enjoy working on different tasks throughout the day, are enthusiastic about being part of the team and can work without supervision.
    • You are computer literate and able to work with technology.
    • You prioritise and organise your own work to make efficient use of the time available with great attention to detail.
    • You have a customer-first mindset and enjoy the versatility of working in a different area each day, making the customer feel valued and supported in everything you do.


    WHAT YOU'LL BE DOING DAY TO DAY


    • Able to pick, pack and prepare customer orders accurately and efficiently and are willing to carry out physically active tasks, including lifting and moving products safely.
    • You provide an inspirational shopping experience for our customers working across various departments throughout the day, supporting customers to find the right solutions for their life at home.
    • Enjoys creating positive customer experiences by communicating clearly and courteously, listening carefully to understand and resolve queries, and remaining calm and professional in a fast-paced environment.
    • You support sales by ensuring your areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many

    RECRUITMENT PROCESS INFORMATION

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend an interview with the hiring manager.
    • Candidates successful until this stage will be invited to a second stage interview with the functional manager.

    We understand not everyone will move forward, but we promise to keep you informed either way.

    Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

    • Medical questionnaire

    For any advice or support, email beth.crombie@Ingka.ikea.com and I will be happy to help!












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