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Meeting & Understanding Customers

Delivery Driver - Greenwich

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  • London (Greenwich), United Kingdom
  • Sales & Commercial
  • Full Time
  • Regular

Job Description

  • Job ID: 372944

  • Date posted: 16/10/2026



    • IKEA Greenwich are looking to welcome Delivery Drivers. In IKEA we call this a Customer Resolution Delivery Co-worker.

    Hit the road with purpose and bring the IKEA experience straight to our customers’ doors. As a Delivery Driver, you’ll be the final link in the journey—ensuring timely, safe, and friendly deliveries that turn everyday orders into great customer moments.


    WHAT WE OFFER

    • The Start Date of employment will be: 24th November 2026
    • Competitive salary of £30,290 per annum based on competence and experience.
    • 39 hours working 5 days per week.
    • Shifts between the hours of 7:30AM and 10PM including working 2 in every 4 weekends.
    • We can discuss flexibility to match your life and our business needs during the interview.

    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
    • Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you

    ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310


    WHAT YOU'LL NEED TO HAVE

    • You must have held a Full UK Drivers License for a minimum of 24 months.
    • You aim to deliver the best possible experience, are prepared to step up and problem solve when things aren’t right.
    • You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment.
    • You are attentive to details especially when it comes to performing checks on your vehicle.
    • You are a practiced and capable driver, experienced in working with GPS and maps.
    • You are someone who offers support and will step in to assist your team when necessary to secure tasks in connection to your role.


    WHAT YOU'LL BE DOING DAY TO DAY

    • You will be responsible for completing vehicle safety checks and taking appropriate action.
    • You will load goods into the vehicle in a safe and organised manner ensuring to ensure that you are set up to meet allocated timings for each delivery.
    • Visit customers’ homes to resolve complaints and deliver or replace missing stock.
    • You will deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
    • We deliver and collect all of our products ranging from LACK Coffee Tables to PAX Wardrobes you will be required to handle a range of furniture items using safe manual handling practices, employing both one and two person lifting, whether is flat packed or already assembled in the customers home.
    • Safely and efficiently deliver products to customers’ homes while managing 12-15 daily collections, delivering excellent customer service and representing the IKEA brand in a professional manner.
    • Efficiently manage the collection and processing of returned products, ensuring compliance with IKEA's returns policy.
    • Focused on prompt and careful handling of stock to ensure quality deliveries to our diverse clientele and various store branches, following prescribed workflow and routines.
    • Communicate professionally to all IKEA customers, co-workers and service partners in a confident and friendly manner handling complaints and claims efficiently and with diplomacy.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION –

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend a face-to- face interview.

    Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

    • Medical questionnaire
    • Criminal DBS Check
    • Driving Records

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email Recruiter jack.mcskeane@Ingka.ikea.com and I will be happy to help!












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