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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Checkout Assistant - Greenwich

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  • London, London, City Of, United Kingdom
  • Customer Relations
  • Part time

Job Description

  • Job ID: 341746

  • Date posted: 01/05/2026



    • IKEA Greenwich are looking to welcome Checkout Services Assistants, in IKEA these are known as Checkout Services Co-workers.

    As a Checkout Services Co-worker at IKEA, you're the last stop on a customer's journey—making every purchase smooth and stress-free! Whether you're scanning items, handling payments, managing returns or sharing a friendly goodbye, you turn checkouts into positive experiences. If you thrive in a fast-paced environment and love helping people leave with a smile, this is the perfect role for you!


    WHAT WE OFFER

    • The Start Date of employment will be: June 2026
    • Competitive hourly rate of £14.80 per hour.
    • Working hours will be 12 hours per week over 3 days, which will be evening and weekend working only.
    • We can discuss flexibility to match your life and our business needs during the interview.


    WORKING WITH US HAS ITS REWARDS

    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
    • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
    • Wellbeing Centre – Mental, Physical health and nutrition resources​
    • Free healthy meal option, salad bar, fruit, and hot/cold drinks

    ..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/


    WHAT YOU'LL NEED TO HAVE

    • You have a practical approach, love multi-tasking, and are passionate about being part of the team but also can work individually.
    • You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
    • You are computer literate and able to work with technology.
    • The confidence to maintain composure and patience when dealing with a variety of customers.


    WHAT YOU'LL BE DOING DAY TO DAY

    • You have the knowledge, and desire to make customer payment easy. Using the till to accurately register products and register payment from customers according to given routines.
    • You ensure our store is always a safe and secure environment for visitors and colleagues and follow cash handling procedures to ensure the security of money handling.
    • You ensure accurate scanning of all products to allow our customers to have full availability of our range.
    • You will use your knowledge, resilience and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
    • You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.


    WE CARE FOR THE PEOPLE

    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many


    RECRUITMENT PROCESS INFORMATION –

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend a face-to- face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email Recruiter jack.mcskeane@Ingka.ikea.com and I will be happy to help!












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