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Production & Supply chain

Fulfilment Operations Manager

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  • Kuopio, Itä-Suomen Lääni, Finland
  • Logistics & Supply Chain
  • Full time

Job Description

  • Job ID: 328624

  • Date posted: 10/03/2026

    • Who you are

    Are you ready to take the next step in your career and lead the inbound fulfilment operations at our IKEA store in Kuopio? We are looking for a manager with a passion for logistics and people to lead our warehouse and replenishment teams. This is for you, if you want to be part of creating a better everyday life for the many. In this role, you will have a significant impact on ensuring our products are available for our customers exactly when they need them.

    We are looking for a down-to-earth leader who is passionate about developing both people and efficient operations. You are a curious and forward-thinking problem-solver who sees the bigger picture and inspires your team to achieve new heights together.

    • You have an understanding of logistics operations in retail environment, especially goods receiving, warehouse and store replenishment. Experience with automated warehouse systems is seen as an advantage.
    • You have a good understanding of how goods flow management impacts the customer experience and you are keen to use data and KPIs to find better ways of working.
    • You are an inspiring and motivational leader who enjoys developing your team, knowing that together we achieve greater things.
    • You are ready to take full ownership of the store inbound operations and are passionate about your own growth and development as a leader.
    • You are always looking for new ways to renew and improve our daily working routines.
    • With your entrepreneurial spirit, you guide your team towards our common goals, seeing the constantly changing world as an opportunity for growth. You are not afraid to test and try new ways of working.
    • You are a natural collaborator and actively want to participate in various collaborative groups to contribute to the success of the entire store.
    • You are committed to ensuring our operations run smoothly, safely, and efficiently.
    • You communicate fluently in English, which enables you to lead our diverse team with clarity and confidence.

    Your responsibilities

    As a Fulfilment Operations Manager, your main mission is to lead and inspire the inbound team (warehouse, store and automation replenishment). Our goal is to secure the highest possible product availability for our customers in store and online to secure fluent omnichannel customer experience. You will do this together with your team of three logistics Team Leaders and their teams.

    • You will play a key role in creating a seamless customer experience by supporting your excellent inbound teams on their daily tasks and processes.
    • You will lead and inspire your team, working together with the store's other functions to ensure the highest possible product availability for our customers.
    • You will constantly seek to renew and improve our ways of working, identifying and addressing the root causes of inefficiencies to contribute to our cost-conscious culture.
    • You will ensure your team always works in a safe and compliant manner, following all IKEA regulations and local legislation related to health, safety, and the environment.
    • You will actively contribute to the store's business plan and logistics action plan, ensuring our goods flow operations are aligned with our common goals.
    • You will be responsible for securing stock accuracy and the quality of our goods flow process, making sure our products are in perfect condition for our customers.
    •You will collaborate with your colleagues to optimize our store's capacity, ensuring a smooth and efficient flow of goods.
    • You will focus on identifying and developing the talents within your team to secure succession planning and help your co-workers grow.

    Together as a team

    We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

    Apply now!

    This position is full time 37,5h/week and Permanent. Starting in the role on 4th of May or by agreement.

    In this role your main working hours are between 6.00-16.00 and include some weekend and night shifts. Main working location is IKEA Kuopio store.

    You can apply by clicking the “Apply now” button and attach an updated CV with your application and monthly salary request latest on 23.3.2026, so we can get to know you better. We are interviewing during weeks 12 and 13. We communicate about the progress of the recruitment via email.

    The salary for the position starts at 3500 €/month and will be specified during the recruitment process based on the selected candidate’s experience, skills, and the final content of the role.

    ❓ If you have any role specific questions, you can write email in Finnish or English to Fulfilment Manager Annabella Valpio, annabella.valpio@ingka.ikea.com.

    Need adjustments?
    If you require any accommodations during the application or interview process, please contact us at recruitment.ikea.fi@ikea.com. We’re happy to help.

    ✨IKEA, more than a job

    World needs more people like you. So do we. Come to work with us just as you are.

    Working at IKEA is more than just a job – with us you are part of an equal and diverse working community. A sense of belonging is important to our employees, and team spirit is at the heart of what we do. IKEA offers a variety of career paths and opportunities to develop yourself in roles that are right for you. We give you the opportunity to bring your ideas to the table to help us develop our work, and to create new IKEA success!

    We value all our employees equally and our pay is in line with the collective agreement for the retail sector. Your salary level will depend on your job role, your previous work experience and any relevant qualifications.

    In addition to your salary, you will also enjoy a wide range of comprehensive staff benefits, including flexible Smartum saldo, staff discounts on our products, healthy and delicious breakfast and lunch menus at very low prices in our staff restaurants, One IKEA Bonus, gifts on special days and at Christmas, and much more!

    Read more about us from the link below
    IKEA Työpaikkana

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