Skip to main content
Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Communication Specialist

Apply
  • Joliet, Illinois
  • Marketing & Communication

Job Description

  • Job ID: 358518

  • Date posted: 31/07/2026

    • Why we will love you

    You believe the heart of any business is its people. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    JOB TYPE – Salary Exempt
    SHIFTS – Monday - Friday 8-5
    PAY - Between $68276 - $94,000 (based on experience)
    The anticipated posting closing date is on or around 8/7/2026

    What you'll be doing day to day

    As an Information & Communication Specialist, responsible for developing strategic communication plans to ensure operational success within the Distribution / Customer Fulfillment Center, you will:
    - Lead strategic communication initiatives within the unit in alignment with matrix partners.
    - Promote communications best practices, securing resources for the unit strategic communications plan.
    - Find new, innovative communication solutions that deliver business results and reach strategic objectives.
    - Actively push for improvement of content creation, driving effectiveness and efficiency in communication fit.
    - Support the unit leadership team with identifying opportunities to apply or enhance communications resources.
    - Maintain communication resources applicable to the People objectives and requirements.
    - Contribute to an environment where IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

    Together as a team

    We're the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you've wondered who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us. We're passionate about working together to improve the customer experience at IKEA!





    Qualifications

    • Experience with strategic planning or business planning.
    - Experience with crisis communication.
    - Understanding of communication trends and the ability to turn them into effective communication.
    The starting rate/ salary for this position ranges from 68,276 USD to 107,876 USD and will be based on relevant work experience.
Apply

Similar Jobs

View All of Our Available Opportunities