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Design, Creation & Communication

Shop Design Leader - IKEA Korea Service Office

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  • Gwangmyeong-Si, Gyeonggido, South Korea
  • Interior Design & Visual Merchandising
  • Full time

Job Description

  • Job ID: 330953

  • Date posted: 04/03/2026

    • Who you are

    Purpose of job:

    To influence and coach coworkers to innovate inspiring and relevant range presentation in retail spaces, making the customer journey an experience and thereby contributing to positioning IKEA. To lead the building and utilise the knowledge of consumer buying behavior in local market to meet new and future consumer demands.

    This position will report to Retail Solutions Manager in IKEA Korea Service Office.
    This position will not include mobility support.

    You have:

    • Broad knowledge of trends that influence home furnishing, retail design and communication to gain insight to a more appealing product presentation for customers
    • Deep knowledge of the Customer Decision Journey on and offline and new buying behavior in omni channel
    • Broad knowledge about customers' living situations as well as their needs and frustrations in their everyday life at home
    • Broad knowledge of the methods for presenting the range and service range using store media, display techniques
    and store layout as commercial tools collaborative, compliant, and efficient working environment.
    • Broad knowledge of how to steer the customer to right product or service for their need
    • Broad knowledge of IKEA concept, brand objectives, values and vision
    • Broad knowledge of IKEA tools, processes and cycles
    • Broad knowledge of Group strategies, priorities and business planning process
    • Good knowledge of change management methods and tools as well as stakeholder management
    • Broad knowledge of the IKEA omnichannel reality and online customer behaviors
    • Broad knowledge of operational plans and goals as well as follow up on KPIs

    Your responsibilities

    • Influence and inspire the co-workers and develop experiential shop design and range presentation to strengthen the uniqueness of the IKEA identity in the stores
    • Encourage peers to improve their knowledge of customer buying behavior, gather insights from market intelligence and translate this knowledge into creative, aesthetic and commercial solutions that exceed customer expectations
    • Actively support in developing the country business plan and contribute to delivering the department action plan and ensure that all layout and range presentation initiatives are focused on growing the IKEA business and supporting sustained long-term profitability
    • Act quickly to exploit commercial opportunities and understand the impact of actions on the financial results
    • Responsible for developing shop design solutions for market specific needs and opportunities in line with local commercial priorities and common guidelines
    • Coach co-workers in stores through matrix relationship
    • Continuously measure performance of shop design and product presentation to contribute to the functional review in order to identify improvement areas and ensure performance local and global
    • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
    • Be an active player in driving an open and sharing climate, be a role model of the IKEA values, and to contribute to the transformation of IKEA
    • Be a country super user of planning tool and actively contribute to improving the tool in the super user network

    Together as a team

    Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!

    Apply now!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager.

    If you have previously worked at IKEA, you must disclose this in your application. We may also contact your former IKEA organization for a reference.

    Please note that interviews will be conducted on a rolling basis, and the recruitment process may close earlier than the stated deadline if a suitable candidate is found.

    If you have questions regarding recruitment process, please contact to rosie.han@ingka.ikea.com.

    보훈 및 장애인 채용 등

    당사는 「국가유공자 등 예우 및 지원에 관한 법률」 및 「장애인고용촉진 및 직업재활법」에 따라 보훈 대상자와 장애인에게 채용 전형에서 우대 혜택을 제공합니다. 관련 법령에 따른 대상자는 지원 시 해당 사항을 기재해 주시기 바랍니다.

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. (*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
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