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Meeting & Understanding Customers

Communication Specialist - IKEA Korea Service Office

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  • South Korea
  • Marketing & Communication

Job Description

  • Job ID: 336053

  • Date posted: 28/05/2026

    • Who you are

    Based on the strategic market communication plan, drive the implementation and operational communication project support to the market, via Business Partners securing high-quality project support and impactful deliverables. To partner cross-functionally (PR, PA and Co-worker communication) to build communications strategies and tactics that support the implementation of the country growth plan and the execution of the Ingka Retail direction. To drive an open and sharing climate, being a role model of the IKEA values.
    This position reports to Communication Operations Manager in IKEA Korea Service Office.

    • Up-to-date knowledge of the complete media landscape (including the latest trends in social media), activation and measurements.
    • Strong knowledge of using insights to formulate communication, PA or PR strategies, plans and activities to meet IKEA business and receiver needs
    • Passionate about communication as a business enabler
    • Passionate about Life at Home, our contribution to society, communication & modern digital retailing trends and turning them into practice
    • Affinity with creating engaging communication and working with media relations and stakeholder management
    • Up to date knowledge of how to lead communication by defining, planning, executing and follow-up communication to relevant stakeholders to keep our coworkers well informed, engaged and empowered
    • Deep understanding of the process for delivering efficient communication and stakeholder plans, tools and the IKEA communication channels
    • Excellent knowledge of IKEAs brand identity, Tone of Voice, core values and vision of creating a better everyday life for the many people, to ensure right representation.

    Your responsibilities

    • Responsible to develop different internal and external communication or Public Affairs assignments
    • Contribute to the development and delivery of the market communication projects & Media Relations agenda
    • Contribute to reactive, proactive and activist communication externally
    • Implement and execute media/stakeholder engagement strategies for reactive, proactive and activist communication
    • Secure the process for country on-duty phone and media product loans
    • Drive project management of internal and external communication projects, taking the stakeholder perspective
    • Work with stakeholder analysis and stakeholder management
    • Enable effective internal communication and assist in the creation of prerequisites for our leaders and co-workers to be our best ambassadors
    • Define, plan, create/execute and follow up on internal and external communications
    • Develop alongside other communicators and tap into wider resources, i.e. social/digital, PR, stakeholder engagement, campaigns etc.
    • Actively push for improvement of content creation and co-worker engagement, based on trends in communication and the latest developments within the communication field
    • Apply stakeholder and media landscape insights to support effective communication strategies and tactical delivery
    • Secure high standards in content creation and storytelling, aligned with IKEA tone of voice and brand identity
    • Support external communication readiness, including coordination of press materials, messaging and communication processes

    About this work area

    Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment.

    Apply now!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager.
    If you have previously worked at IKEA, you must disclose this in your application. We may also contact your former IKEA organization for a reference.

    Please note that interviews will be conducted on a rolling basis, and the recruitment process may close earlier than the stated deadline if a suitable candidate is found.

    If you have questions regarding recruitment process, please contact to rosie.han@ingka.ikea.com.

    지원 시 참고사항

    당사는 「국가유공자 등 예우 및 지원에 관한 법률」 및 「장애인고용촉진 및 직업재활법」에 따라 보훈 대상자와 장애인에게 채용 전형에서 우대 혜택을 제공합니다. 관련 법령에 따른 대상자는 지원 시 해당 사항을 기재해 주시기 바랍니다.

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. (*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.

    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.

    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
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