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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Retail Cashier and Customer Service Associate (12-20 hours per week)

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  • Frisco, Texas
  • Customer Relations

Job Description

  • Job ID: 357033

  • Date posted: 22/07/2026

    • Why we will love you

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    What you'll be doing day to day

    • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
    • Provides an efficient and accurate checkout experience in various areas of the store
    • Offers additional products and services such as home delivery, credit card, and IKEA Family card
    • Resolves customer concerns independently to meet their unique needs and expectations
    • Provides friendly, safe, and efficient car loading and unloading services

    Together as a team

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

    Apply now!

    JOB TYPE: Permanent, Part-time
    BENEFITS ELIGIBLE: Yes
    HOURS: 12-20 hours per week.

    The pay range for this role is $17.50/hr.

    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment

    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.




    The starting rate/ salary for this position is 17.5 USD
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