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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Info & Smaland Co-worker

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  • Emeryville, California
  • Customer Relations

Job Description

  • Job ID: 352197

  • Date posted: 26/06/2026

    • Why we will love you

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    JOB TYPE – Perm, PT
    HOURS -12 - 20 hours per week
    SHIFTS – Evenings and weekends required; General Window of Operation: 945am - 930pm
    PAY- $24.72-$28.00
    The anticipated posting closing date is on or around 7/1/2025

    What you'll be doing day to day

    At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own.
    As a Children's Activity Area Associate, you will:
    - Contribute to creating a pleasant and safe environment for the children that visit our play facility.
    - Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
    - Participate in the planning and execution of children's activities both in and outside of Småland.
    - Build meaningful and empathetic relationships with children and their caretakers.
    - Strictly adhere to all IKEA play facility and safety & security policy and procedures.
    - Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed.

    Together as a team

    At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!





    Qualifications

    • Experience in retail or childcare preferred.
    - CPR and First Aid certification training provided.
    Requirements:
    - Physical Demands: Lifting and Carrying Occasionally (1-25lbs).
    The starting rate/ salary for this position ranges from 24.72 USD to 25 USD and will be based on relevant work experience.
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