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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Kitchen Sales co-worker

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  • Coquitlam, Canada
  • Sales & Commercial

Job Description

  • Job ID: 344798

  • Date posted: 05/06/2026

    • What you'll need to have

    '- Strong selling skills with a proven ability to convert customer needs into solutions and completed orders
    - A customer service–driven mindset, with the ability to build trust and long-term relationships
    - Confidence leading customer appointments and guiding customers through complex purchasing decisions
    - Comfort working with digital tools, design software, and omnichannel selling environments
    - Strong communication skills and the ability to explain technical concepts in a simple, engaging way

    A day in your life with us

    '- Proactively engage with customers to deliver excellent service and ensure a “first time right” experience, working preventively to avoid issues
    - Take the lead in customer appointments, clearly communicating IKEA kitchen solutions, benefits, and value, and adapting proposals based on customer feedback to successfully convert plans into orders in line with sales steering goals
    - Stay up to date on IKEA kitchen products, features, benefits, and technical capabilities, while being an early adopter of new selling tools and digital developments
    - Professionally and transparently compare IKEA’s product and service offers with competitors, helping customers make informed decisions
    - Actively promote and sell the full range of IKEA kitchen services, ensuring customers understand the added value and support available to them
    - Contribute to the store and kitchen business plan by delivering on agreed business objectives, sales targets, and personal goals
    - Deeply understand customers’ needs, dreams, and life situations, staying informed about trends, living conditions, and buying behaviours to create relevant, affordable, functional, and sustainable kitchen solutions

    About this work area

    From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimen¬sions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    In the IKEA world, this position is officially referred to as Kitchen Sales co-worker
    The starting rate/ salary for this position is 21.88 CAD
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