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Meeting & Understanding Customers

Retail Store Associate - (Full Time)

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  • Chantilly, Virginia
  • Sales & Commercial

Job Description

  • Job ID: 360871

  • Date posted: 13/08/2026

    • Why we will love you

    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    What you'll be doing day to day

    As a Retail Store Associate, floating between various departments, contributing to a successful shopping experience, you will:
    - Actively approach customers requiring additional help, identify their needs and advise them on the best solutions for their homes.
    - Keep area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
    - Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.
    - Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.
    - Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.
    - Receive inbound goods and ensure inventory accuracy at the point of receiving.
    - Flow product to final selling location.
    - Process sales transactions accurately and efficiently.
    - Provide customers with a simple and efficient Full Serve Hand Out experience.
    - Provide the customer with a simple and smooth returns and exchange experience.

    Together as a team

    Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!





    Qualifications

    • 1 year of retail experience, preferably in the home furnishing sector.
    - Experience in actively selling through understanding customers and their needs.
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