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Meeting & Understanding Customers

Team Leader, Plan & Order Point IKEA Pitesti

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  • Bucharest, Bucuresti, Romania
  • Sales & Commercial

Job Description

  • Job ID: 364516

  • Date posted: 02/09/2026

    • Why we will love you

    • You have the ability to plan and organize resources
    • You have organizational skills (time management, prioritization, coordination)
    • You are approachable and open in your leadership style
    • You have ability to train, form, transfer knowledge to colleagues
    • You get energy and enjoy working in a fast paced, multichannel & future-oriented environment
    • You put the customer at the heart of all that you do, everyday
    • You are curious, possess learning agility and are committed to creating an exceptional customer experience
    • You can inspire and lead co-workers by creating physical and visible changes that contribute to creating a great place to work.
    • You are passionate about achieving KPI driven business growth
    • You have PC knowledge
    • You can communicate fluently in Romanian and ability to read and understand written English
    • You have flexibility to work evenings and weekends.

    Your responsibilities

    • Acknowledge local market specifics and lead the work of meeting customers' needs within our omni ecosystem to enable a smooth shopping
    • Lead and empower multiskilled team to promote and sell prioritized range and services connected to the commercial calendar through great customer meetings, sales steering, availability and influencing range presentation solutions.
    • Secure effective, qualitative, and efficient daily operations within the assigned area of responsibility by contributing to customer satisfaction, goals and business standards achievement and if applicable, doing manager on duty service for the unit.
    • Ensure compliance and safe work environment. Maintain a clean, organized, and safe workplace by ensuring adherence to IKEA’s Code of Conduct, internal policies, and local legislation related to health, safety, business, and environmental standards.
    • Take direct lead with identifying, recruiting, retaining, and developing the many talents in the assigned scope of responsibility to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.

    Our team within IKEA

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!








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