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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

Shopkeeper

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  • Bangalore, Karnataka, India
  • Sales & Commercial
  • Full time

Job Description

  • Job ID: 316364

  • Date posted: 14/04/2026

    • Who you are

    '-You are business-minded and results-driven, with a strong focus on customers.
    -You are passionate about home furnishing and have an interest in people’s everyday life at home.
    -You have experience working in a commercial and customer-oriented environment, ideally in retail.
    -You enjoy working in a fast-paced, dynamic environment, and you’re open to change.
    -You believe that leadership is about developing people and achieving goals together.
    -You have the ability to make quick decisions, take personal initiative, and organize your work efficiently.
    -You communicate confidently in English and can engage others with your enthusiasm and clarity.

    -The IKEA values reflect your own — you care for people, lead by example, and are always looking for a better way.

    Your responsibilities

    '-Lead, inspire and develop your team to optimize the IKEA shopping experience in your area, ensuring satisfied customers and increased sales.
    -Ensure your shop is fully stocked, merchandised, and always in excellent shape — inspiring customers through strong range presentation.
    -Actively steer sales to top-selling and prioritized products to maximize sales and profitability.
    -Analyze performance and take action to deliver on department goals and commercial priorities.
    -Ensure your team has the right product knowledge and can share it effectively to improve the customer experience.
    -Work closely with other functions and use IKEA tools to achieve a coordinated commercial approach.
    -Develop your team members through coaching, feedback, and succession planning.
    Keep an active eye on the local market and competitors, and take action when needed.
    -Promote and act on IKEA’s social and environmental commitments, helping your team understand how they contribute to sustainability.
    -Deliver results by leading through people – combining business sense with empathy, trust, and teamwork.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

    From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014"








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