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Meeting & Understanding Customers

Market Sustainability Leader

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  • Bangalore, Karnataka, India
  • Marketing & Communication

Job Description

  • Job ID: 327104

  • Date posted: 26/10/2026

    • Who you are

    • You have strong experience in stakeholder management, community engagement,
    public affairs, safety, security, or a related field.
    • You are confident in building and maintaining relationships with local and state
    authorities, community representatives, and other key stakeholders.
    • You have good knowledge of policy, regulatory requirements, and local external
    developments.
    • You are proactive, solution-oriented, and able to identify and manage potential risks before they become issues.
    • You have strong communication and influencing skills and are comfortable
    representing the organisation in external forums, meetings, and conferences.
    • You are able to work collaboratively with different teams, including Sustainability,
    Community Engagement, Risk, Legal, and other relevant functions.
    • You are comfortable working in a fast-paced environment and managing sensitive
    situations, including crisis situations.
    • You are able to provide relevant external intelligence and insights that support
    business decisions and operational planning.

    Your responsibilities

    • Work closely with the Service Office Public Affairs (SO-PA) to support market growth plans by enabling ease of operations and supporting business needs.
    • Lead, steer, and implement policy and regulatory initiatives in collaboration with the SO PA.
    • Strengthen IKEA’s position and reputation among key stakeholders within the
    community.
    • Build and maintain strong relationships with local and state stakeholders.
    • Work closely with Sustainability and Community Engagement teams to build a
    strong and positive IKEA presence in the community.
    • Ensure effective and timely implementation of actions and initiatives related to
    community engagement.
    • Represent IKEA at relevant external and internal forums, conferences, meetings,
    and stakeholder platforms.
    • Ensure effective and timely implementation of safety and security-related actions.
    • Monitor external developments and provide relevant intelligence and insights to
    internal teams on safety and security matters.
    • Proactively identify and mitigate foreseeable risks in collaboration with Risk, Legal,
    and other relevant teams.
    • Support IKEA in managing crisis situations effectively and ensure appropriate
    actions are taken in a timely manner.

    Together as a team

    Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment.

    We are an equal opportunity employer!!

    At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.








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