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People, Projects & Support

Junior Service Business Settlement Specialist

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  • Bengaluru, India
  • Administration & Support Services

Job Description

  • Job ID: 354974

  • Date posted: 05/08/2026

    • Who you are

    GBO is a key partner for Group functions, Businesses and functions to transform and operate new ways of working. In SBS area the GBO will partner with Group Customer Fulfilment to set up value added services and Centres of Expertise. The GBO will be key partner in Procure to Pay process within CFF area for Last Mile deliveries and Core Services. It will require a close dialogue with CFF, Digital, Finance and People and Culture. High growth of CFF area means also high potential to expand GBO scope over time (besides invoicing, also support to sourcing and fulfilment operations). The function will simplify, modernise and automate Customer Fulfilment backoffice tasks and business transactions, procurement operations and financial reporting, increase value added services, implement best practice standard ways of working while meeting local regulatory needs, and invest in competence development.

    You have knowledge in the following areas:

    • Bachelor degree in Accounting / Finance / Economics / Logistics or a related field
    • 1 to 3 years of experience within Finance / Logistics area is an asset / Accounts Payable / Procure to Pay.
    • Basic accounting knowledge
    • Been part of developing new ways of working and implementing proven solutions for efficiency purpose
    • Proven track record in delivering under time pressure
    • Computer/smart device literate, tech savvy
    • Fluent oral and written English (+local language if needed)
    • Good knowledge of Service Business Settlement process/procedures in his/her scope
    • Good computer skills with good knowledge of Microsoft Excel
    • Good knowledge of processes/procedures within given area of responsibility
    • Basic knowledge of modern office practices, procedures and equipment
    • Basic understanding of IKEA business and systems
    • Basic accounting/finance knowledge
    • Basic logistics and/or supply chain knowledge

    A day in your life with us

    • Execute daily invoice control (billing) tasks for countries in line with standardised procedures and on timely manner in order to ensure payment accuracy
    • Provide the reports on billing proposal and processed transactions in the system (Centiro) to ensure compliance and data correctness
    • Participate and contribute with input in the cooperation with relevant stakeholders (Service Fulfillment Operations, Customer Service Centre, Sourcing, Business Navigation, Finance, Continuous Improvement) to standardise and streamline the invoice control process thus decreasing number of manual integrations
    • Encourage and promote clear communication and cooperation with IKEA Transport and Business Service Providers and other stakeholders (Service Fulfillment Operations, Customer Service Centre, Sourcing, Business Navigation, Finance) to support the overall business development

    About this work area

    The GBO is an integrated partner with Countries and Group Functions in Finance, People & Culture, Procurement and Digital to transform, operate and continuously improve our ways of working and use of data and technology. The GBO is a capability and service organisation for many function and process areas and is steered by a cross functional GBO Council including Group and Country representation in Finance, Procurement, People & Culture and Digital








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