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Steering & Leadership

Logistic Operations Team Leader

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  • Belgrade, Beograd, Serbia
  • Leadership & Management
  • Full time

Job Description

  • Job ID: 329348

  • Date posted: 03/03/2026

    • Why we will love you

    We are looking for a leader who understands customer and co-worker needs and wants to improve the business with a strong focus on customer satisfaction. With experience in logistics, Supply Chain or operations, you build strong relationships and collaborate with others to achieve results. You are also a role model for IKEA culture and values in your daily work.

    Additionally, you have:
    • At least 1–2 years of experience in leading people, with a proven ability to deliver results and develop teams.
    • Experience in setting priorities, delegating tasks and giving clear, honest feedback.
    • Good understanding of logistics or operational processes and how to work together with different stakeholders to achieve efficient execution.
    • The ability to work in a fast-changing environment and handle the unexpected.
    • Strong communication skills and the ability to build trust with different people in different situations.
    • Basic understanding of budgets, costs and performance indicators and how to use them to plan and follow up the business.
    • Good knowledge of Microsoft Office and confidence using both Serbian and English, spoken and written.

    A day in your life with us

    About the job:
    As a Logistic Operations Team Leader, you will lead daily logistics activities in the store, ensuring efficient goods flow, high product availability and safe, cost-effective operations. You will coach and develop your team and create a positive, inclusive and safe working environment while keeping the customer in focus.

    Your day-to-day responsibilities:
    • Lead and support co-workers in the assigned logistics area to secure high product availability and smooth operations at the lowest possible cost.
    • Recruit, onboard, develop and retain team members, building a strong and diverse team and supporting future succession.
    • Maintain a clean, organized and safe working environment, ensuring compliance with IKEA standards, internal regulations and local legislation related to health, safety, security and environment.
    • Plan and coordinate daily operations, including people, shifts and equipment, to meet business needs and seasonal demands.
    • Support the implementation of local business plans and projects and contribute to continuous improvement of ways of working.
    • Create awareness within the team to prevent damages and improve quality in handling goods.
    • Support sustainability initiatives within logistics operations in line with IKEA goals.

    Apply now!

    We offer a permanent, full-time position based in Belgrade. In this role you will report to Fulfilment Operations Manager.

    In IKEA's terminology, this position is referred to as: Fulfilment Operations Team Leader

    We are looking forward to receiving your application no later than 17 March 2026. Please apply with your CV via our recruitment system.

    Why working at IKEA is so much more than a job:

    We're a company that cares about the lives of our co-workers. It's important for us that you feel respected, acknowledged, and included. No matter what position we hold at IKEA, you'll have a variety of benefits. Here are just some of them:

    • A safe and well-organized workplace - A structured working environment with a strong focus on safety and well-being.
    • A place where you can be yourself - We believe in togetherness and teamwork. Your ideas matter, and you’ll grow in a culture that inspires and empowers.
    • We care about your health - Private medical subscription and life insurance, because your well-being comes first.
    • Good food, good support - Meal and transport allowance, fresh meals at work, and free coffee, juices, and fruit.
    • Time to relax - A holiday voucher every year to enjoy your well-earned break.
    • Your effort matters - Salary increases based on performance and a One IKEA Bonus to reward our shared success.
    • A home makeover? - Enjoy special discounts on all IKEA products.
    • Support when you need it - 24/7 access to experts for personal, emotional, legal, or financial advice.
    • Grow with us - Learning opportunities and career paths that let you explore new roles - even in a new country.
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