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Tech & Innovation

Platform Product Delivery Manager - Finance O2C

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  • Bengaluru, India
  • IT & Digital Solutions

Job Description

  • Job ID: 349557

  • Date posted: 09/07/2026

    • Who you are

    Are you a strong delivery leader within digital products and platforms, who enjoys leading cross-functional teams and creating real business impact through technology? Do you thrive in complex environments where you balance product vision, engineering excellence, and operational performance?

    If yes – keep reading, as this might be your next role!

    We are looking for a Platform Product Delivery Manager to join IKEA Group Digital. In this role, you will lead the end-to-end delivery of digital products within a platform subdomain, ensuring they are built and operated with quality, scalability, and business value in mind.

    You are someone who inspires others, builds strong teams, and creates clarity in complex situations. You combine a strong customer focus with a deep understanding of technology and delivery, and you have the ability to translate insights into tangible product outcomes.

    Above all, you take ownership, show initiative, and are passionate about delivering high-quality digital products that make a difference.

    Furthermore, we believe that you bring:
    Strong experience in leading cross-functional product and engineering teams
    Good understanding of software engineering principles and modern development practices
    Experience working with agile methodologies and outcome-oriented ways of working
    Ability to define and measure success through KPIs and OKRs
    Strong stakeholder management and communication skills
    Understanding of cost drivers in software delivery and the impact of technical decisions
    A passion for digital product delivery, innovation, and continuous improvement

    A day in your life with us

    As a Platform Product Delivery Manager, you will be responsible for driving the full lifecycle of digital products – from discovery and development to deployment and operations – ensuring they deliver value to the business and our customers.

    You will work closely with product, engineering, and business stakeholders to secure alignment, remove obstacles, and ensure seamless delivery across teams and dependencies.

    You will also play a key role in building strong, high-performing teams and enabling ways of working that support speed, quality, and continuous improvement.

    To be concrete, you will:
    Roles & Responsibilities
    Lead the execution roadmap for all SAP applications related to Order to Cash process. Accountability will include non SAP applications too to the extent of 25% of portfolio.
    Drive the implementation, optimization, and ongoing management of SAP solutions, ensuring they align with our business objectives and support our digital transformation initiatives.
    Collaborate closely with senior leadership across O2C and Tax to identify opportunities for process improvement and leverage SAP capabilities to their fullest potential.
    Oversee a team of skilled SAP professionals, providing guidance, mentorship, and fostering a culture of innovation and excellence.
    Manage vendor relationships with SAP and other third-party providers, ensuring effective partnerships and optimal service delivery.
    Ensure compliance with relevant regulations and internal policies within the SAP landscape.
    Must demonstrate strong People Leadership capabilities enabling teams to achieve individual and collective goals and ability to build high performing teams.
    Must lead by example in line with IKEA values and leadership compass.
    Should demonstrate strong rooting in relevant content, be it technology or function.
    Is a strategic thinker and is able to translate organizational & domain objectives into subdomain level strategic and operational goals with clarity, focus while staying anchored on business value delivered.
    Has demonstrated experience in working with senior stakeholders and ability to understand stakeholder expectations, build good relationships and maintain high stakeholder satisfaction.
    Proven Problem solving and critical thinking skills to steer through complex or demanding scenarios with a positively and “can do” mindset.

    Experience required:
    Extensive experience (15+ years) in managing and implementing large-scale SAP projects, specifically within O2C modules, preferably in a retail environment.
    Proven track record of leadership with at least 5-7 years in a senior management or Director role, leading high-performing teams.
    Deep functional and technical expertise in SAP SD. Experience with S/4HANA is highly desirable.
    Strong understanding of retail business processes and how SAP applications can be leveraged to drive efficiency and competitive advantage.
    Exceptional strategic thinking, problem-solving, and decision-making skills.
    Excellent communication, interpersonal, and stakeholder management abilities, with a knack for influencing and collaborating across all levels of an organization.

    Together as a team

    We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.








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