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Design, Creation & Communication

Unit Home Furnishing and Retail Design Manager

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  • Auckland (Sylvia Park), Auckland, New Zealand
  • Interior Design & Visual Merchandising

Job Description

  • Job ID: 375370

  • Date posted: 06/11/2026



    • Are you an experienced Home Furnishing & Retail Design leader with a passion for creating inspiring customer experiences that drive commercial results? Do you thrive in fast-paced retail environments, leading teams, delivering operational excellence and bringing the IKEA Retail Foundation to life? If so, we'd love to hear from you.

    Our team within IKEA

    Home Furnishing & Retail Design (HF&RD) brings the IKEA vision to life by creating inspiring, relevant and commercially effective customer experiences. As HF&RD Manager, you’ll use your seasoned home furnishing expertise, understanding of retail foundation excellence to ensure the IKEA range is presented in a way that inspires customers, strengthens the brand and supports business growth. Working closely with Sales and Commercial teams, you’ll drive retail foundation compliance, customer experience and commercial performance by translating global priorities into excellent local execution.

    About this work area

    Your responsibilities will include but are not limited to:
    • Lead the Home Furnishing & Retail Design function to deliver an exception customer experience and ensure the high quality, compliance and consistent delivery of the IKEA Retail Foundation.
    • Build, coach and develop a high-performing team where co-workers feel inspired, empowered and supported by creating clarity, capability and confidence within a growing function.
    • Execute global and local home furnishing directions from Group and Service Office, driving efficient implementation to meet deadlines with clear focus on structured execution, operational excellence and commercial outcomes.
    • Ensure store presentations, room settings, sales support solutions and customer touchpoints are inspiring, relevant and commercially effective.
    • Collaborate with cross-functional stakeholders and Service Office to align priorities, share best practices and deliver common goals. This includes being an active commercial partner to the Sales Manager and commercial team to maximise sales, market relevance and customer engagement.
    • Establish effective ways of working, governance and operational routines to deliver projects on time and to IKEA standards.
    • Use insights, data and performance results to evaluate initiatives and continuously improve outcomes.



    You are an experienced IKEA Home Furnishing & Retail Design leader with a proven ability to deliver business results through the effective execution of the IKEA Retail Foundation. Commercially minded and operationally focused, you thrive in fast-paced retail environments, translating strategy into action and driving consistent execution. Through inspiring leadership and deep expertise, you cultivate trusted partnerships, influence stakeholders, and share knowledge to align teams and deliver business outcomes. Above all, you are passionate about developing people, building capability and leading an engaged team that delivers exceptional customer and commercial outcomes.

    To be considered for this role you will have:
    • A minimum of three years’ Home Furnishing & Retail Design or Communication & Interior Design leadership experience at IKEA.
    • Solid knowledge of the IKEA Retail Foundation and demonstrated experience securing compliance and leading commercial topic reviews, performance follow-up and action planning to improve results.
    • Demonstrated success in coaching, motivating and developing high-performing teams with ability to drive co-worker engagement, build capability and succession whilst creating an inclusive workplace where people can perform at their best.
    • Strong operational planning, prioritisation and project management capabilities, with a hands-on approach. A doer at heart, you thrive on turning plans into structured action and driving results.
    • Robust stakeholder management and relationship-building skills, with the ability to influence, collaborate and build trust across functions while maintaining clear accountabilities and driving shared business outcomes.

    About the role

    • This role is permanent full time, and the minimum guaranteed paid hours are 37.5 per week.
    • Reporting Line: Market Manager, IKEA Sylvia Park.
    • The work location for this role is IKEA Sylvia Park.
    • The salary range for this position is $104,500 - $168,500 gross New Zealand dollars.
    • Internal role title is Unit Home Furnishing and Retail Design Manager I.
    • Final candidates will undergo a Ministry of Justice (MOJ) check.
    • As we are a retailer who operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work an average of 1 in 3 weekend shifts (both Saturday and Sunday). The shifts will be aligned with rest of the Market Management team.
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