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Meeting & Understanding Customers

IKEA Business Key Account Manager

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  • Amsterdam, Noord-Holland, Netherlands
  • Sales & Commercial
  • Full time

Job Description

  • Job ID: 319178

  • Date posted: 05/12/2025



    • IKEA for Business is one of the growth potentials of IKEA NL. In order to grasp full potential, we are looking for a country Business Key Account Manager who is able to drive extraordinary business growth, by being the entrepreneur that actively attracts new business customers and builds long-term relationships while increasing customer value. You will be part of the selling team of the Remote Customer Meeting Point (RCMP) of IKEA, contributing to the selling plan. You will actively collaborate with key stakeholders within Commercial, CFF (Customer Fulfillment) and Home Furnishing & Retail Design (HF&RD) functions to secure integrations and maximize project impact.

    What you'll be doing day to day

    • Act as a member of the RCMP and country Selling team and proactively contribute to the Selling plan/output in order to deliver to the common objectives and goals
    • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact
    • Actively drive acquisition of new business customers and build up long term relationships with key accounts
    • Continuously develop relationships with major developers, architects, contractors and other stakeholders in construction in order to receive and help shape all major Requests for Proposal (RFPs) for new builds and refurbishments of hotels, apartments, office buildings, government offices and other real estate relevant to local market and IKEA strategy
    • Lead negotiations in finalizing terms and pricing for RFPs and other Key Account deals
    • Responsible for overseeing execution of won deals, coordinating and collaborating with co-workers across the business to proactively manage the process and avert issues
    • Responsible for managing the leads pipeline, measure success rate, follow up and identify improvement areas
    • Be an active player in working on sustainability initiatives within selling through ensuring sustainability priorities are reflected across offering (e.g. Home Solar, Energy Efficient Lighting)

    Our team within IKEA

    We are world leader in home furnishing and proud of our values and Swedish culture. Every day we work together on our vision to create a better everyday life for the many people.

    The Key Account Manager is located in the RCMP in Amsterdam but is expected to support all stores in the Netherlands, as well as the country Selling Team located in Haarlem.



    You recognize yourself in our values, you have a passion for home furnishing and you can’t wait to develop yourself and IKEA. And you:
    • You have a bachelor or master degree
    • Have experience in Project Management and strong leadership capabilities
    • Have experience in Key Account Management and a background in Sales and/or Business
    • Have excellent communication, influencing & negotiating skills
    • Are customer oriented
    • Able to collaborate & build good network & relationships both within & outside of IKEA
    • Have experience in planning, driving output and measuring performance (business and people)
    • An understanding of the Dutch language on B2 level

    What you can expect of IKEA

    • A 36-40 hour contract with a monthly salary between € 3.741 - € 5.030 based on your experience and knowledge
    • 8% holiday payment in May and a 13th month in December (option of a monthly pay out)
    • A collective bonus scheme
    • 15% employee discount at all IKEA stores in the Netherlands.
    • A lease car

    We are looking forward to your application!

    Come work in a world of ideas.

    Are you excited about the position and can you see yourself in it? Fantastic! Upload your resume and cover letter and apply today. We look forward to receiving your application!Onze arbeidsvoorwaarden - IKEA
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