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Ikea member of staff helping customers use touch screen
مقابلة وتفهم العملاء

Customer Service Associate (Childcare)

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  • Pittsburgh, Pennsylvania, United States
  • التواصل مع العملاء
  • Part time

التوصيف الوظيفي

  • معرّف الوظيفة: 335960

  • تاريخ النشر: 30/03/2026

    • Why we will love you

    You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
    A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

    What you'll be doing day to day

    At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own.
    As a Children's Activity Area Associate, you will:
    - Contribute to creating a pleasant and safe environment for the children that visit our play facility.
    - Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment.
    - Participate in the planning and execution of children's activities both in and outside of Småland.
    - Build meaningful and empathetic relationships with children and their caretakers.
    - Strictly adhere to all IKEA play facility and safety & security policy and procedures.
    - Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed.

    Together as a team

    At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

    Apply now!

    JOB TYPE: Part Time
    BENEFITS ELIGIBLE: Yes (Partial)
    HOURS: Part Time (12-20 HR/WK)
    The pay range for this role is: Flat Rate: $17.50/hr
    At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
    • Generous paid time off, holiday and sick time
    • WiselyPay – get earned wages up to two days early
    • Paid parental leave (up to 16 weeks)
    • KinderCare tuition discount
    • Retirement and bonus plans
    • Co-worker discount, meal deal, and referral bonus
    • Pet insurance program
    • Education assistance and learning programs
    • Safety shoe reimbursement
    • 24/7 telehealth visits
    • Dental and vision plans
    • Medical and Rx plans (must work min. 20 hrs/wk)
    • A fun and inclusive work environment
    Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role.

    Qualifications

    • Experience in retail or childcare preferred.
    - CPR and First Aid certification training provided.
    Requirements:
    - Physical Demands: Lifting and Carrying Occasionally (1-25lbs).
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