Skip to main content
Ikea member of staff helping customers use touch screen
مقابلة وتفهم العملاء

Remote Analytics Specialist

قدم طلب العمل
  • Tempe, أستراليا
  • تحليلات الأعمال وآراء المستهلكين

التوصيف الوظيفي

  • معرّف الوظيفة: 347727

  • تاريخ النشر: 12/06/2026

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information:
    • Position type: Permanent, full-time (hybrid)
    • Internal job title: Remote Analytics Specialist
    • Work location: Customer Service Centre (RCMP), Tempe NSW
    • Working hours: 9:00am – 5:00pm Monday to Friday, (occasional after-hours to attend global meetings)

    About this work area

    As a Remote Analytics Specialist, you’ll turn complex data into clear insights that drive business decisions and improve customer outcomes. Your responsibilities will include, but are not limited to:
    • Analyse operational and customer data to identify trends, performance drivers, and root causes.
    • Develop and maintain dashboards and reports (primarily in Power BI) to track key metrics and business performance.
    • Translate data into actionable insights that inform strategy and continuous improvement initiatives.
    • Partner with stakeholders across Sales, Customer Resolutions, and Experience Design to influence decisions and prioritisation.
    • Collaborate with global analytics teams to align on tools, frameworks, and best practices.
    • Produce regular and ad hoc analysis to support local business needs and strategic initiatives.
    • Communicate insights through clear storytelling, tailored to both technical and non-technical audiences.



    As Remote Analytics Specialist you are or have:
    • Experience in a Data Analyst, Business Analyst, or Insights Analyst role.
    • Strong SQL skills (BigQuery or similar) with the ability to analyse large datasets.
    • Hands-on experience with Power BI or similar visualisation tools.
    • Advanced Excel skills and confidence working with complex data.
    • Strong communication and data storytelling skills, including PowerPoint.
    • The ability to translate data into clear, actionable recommendations.
    • Experience working with stakeholders and influencing outcomes across different teams.
    • A proactive, self-driven mindset with the ability to manage competing priorities.
    • Prior experience of working in eCommerce, or customer operations/contact centres is highly regarded but not essential.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
قدم طلب العمل

الوظائف المماثلة

Country Insights Leader

Tempe, New South Wales, Australia تحليلات الأعمال وآراء المستهلكين Regular

Data Analyst

Tempe, New South Wales, Australia تحليلات الأعمال وآراء المستهلكين Regular