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Sales and Service Associate - Full time (B2B) - IKEA Phuket

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IKEA Phuket, Thailand Розвиток бізнесу ПОВНА ЗАЙНЯТІСТЬ
Дослідити розташуванн

Опис вакансії

Ідентифікатор вакансії: REF5735P

Дата публікації: 06/01/2025

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.


Job description

About the Job

To maximise sales in my assigned HFB and to be a source of knowledge and expertise for team.  Use deep knowledge of the range, local market, the customers, the store layout, the IKEA digital tools and the experience and expertise of colleagues. Support the efficient work of the IKEA mechanical sales system to ensure the continued execution and success of the IKEA Concept.

Your assignment

  • Drive sales to achieve the individual sales target
  • Handle key accounts customer and provide clients with consultancy of IKEA home furnishing design  solution to match with customer’s preference and project budget
  • Providing total design solution for the whole project to match with customer specification
  • Provide proposal and quotations or any required information
  • Find new clients or new opportunities to generate sales
  • Maintain contact with all clients to ensure high levels of client satisfaction
  • Receives and resolves customer complaints and problems in a timely manner
  • Doing administrative B2B work daily.

Qualification

Your profile

  • Confident in approaching and talking to people in a polite and friendly manner
  • The right attitude and behavior to sell actively and help customers to buy
  • Knowledge of the IKEA product range, including service products
  • Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity
  • Creative, commercial visual competence with a keen eye for aesthetics
  • Ability to prioritize/organize tasks both internal & external source. Good analytical/self-reliant/motivated
  • Responsibility, Accountability and Ownership is a must.
  • Microsoft office skills are a must.
  • Effective verbal and written communication skills.
  • Attentive learner.
  • Passionate and thoughtful

More Information

Your application

We hire based on our values. Watch the video 

Please apply by 5 February 2025

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