Safety and Security Manager

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

“At IKEA we do not discriminate on the basis of race, ethnicity, nationality, religion, sex, sexual orientation, gender identity, physical ability, age or position.”

About the job

To support the growth of IKEA by providing Specific safety & Security directional support to secure compliance with internal & external standards, monitoring we operate within our risk appetite and creating a risk aware culture.

The Safety & Security Manager will work closely together with various departments and all management level throughout the organization to:

• Ensure a safe and secure environment for our customers, co-workers and visitors.
• Strengthen the IKEA brand and protect our assets.
• Maintain an overall risk aware and control culture.
• Maintain compliance with internal IKEA and external legal demands

Your assignment

During store operations:

• Ensure a safe and secure environment for co-workers and customers through training, audits, and standards and national/local legal demands.
• Assist the Unit to meet the IKEAs intended level of Safety and Security by achieving positive results during Sec Check and insurance inspections.
• Co-ordinate with the unit Emergency Response Team and management for the handling of any emergency cases and provide appropriate action according to the store Emergency Management Plan.
• Secure incidents are properly reported in the incident reported tool and to insurance companies when applicable. Ensuring proper documentation and follow–up.
• Accountable for investigation of internal and external incidents and recommending resolution and revision of routines as necessary.
• Maximise the Unit profit by proactively implement measures to reduce the number of S&S related incidents.
• Identify areas prone to fraud and secure adequate controls are in place.
• Improve Sales results by partnering with business unit stakeholders to ensure inventory accuracy and detect source of shrinkage.
• Implement crowd management plan for peak days.
• Proactively identify emerging risks, and ensure early involvement in new initiatives in unit
• Be the initial point of contact when fraudulent activities or unethical behaviours (including but not limited to harassment, co-worker misconduct) are suspected or identified.
• Carry out first level investigation on fraudulent activities or unethical behaviours.
• Work together with the Retail Risk Manager to ensure IKEA Standards, Risk Management frameworks as well as legal demands are followed.

Deep knowledge of the following areas:

•  Occupational Health and Safety
•  Investigations
• Administrations, auditing or controlling
• Technical Security Systems
•  Fire Codes
•  Building Codes
• Local criminal or civil laws
• Insurance
• Emergency response handling

Please apply by 02-JUN-2026.