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Fulfilment Operations Co-worker

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  • Auckland (Sylvia Park), Auckland, New Zealand
  • Logistika i lanac snabdevanja
  • Skraćeno radno vreme

Opis posla

  • Identifikacioni broj posla: 328850

  • Datum postavljanja: 06/02/2026

    • Our team within IKEA

    Want to make something extraordinary? Come make it at IKEA.

    Because we know that great ideas can come from anywhere, everyone has the potential to make a real impact at IKEA. Whether you're a creative thinker, a problem solver, or someone who loves helping others, there’s room for you to grow here. After all, some of our best leaders started their journey on the shop floor. Want to make something extraordinary? Come make it at IKEA.

    Working at IKEA has its benefits and rewards
    • $29.00 base hourly pay rate 
    • 5 weeks of Paid Annual Leave, Parental Leave Pay, and more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% discount for Co-workers
    • Affordable, nutritious meals with complimentary drinks in our Co-worker Restaurant.
    • Provided Co-worker uniform

    But that’s enough about us. Over to you now.

    Who you are

    As a Fulfilment Operations Co-worker you are or have:
    • Strong interest in supply chain and efficient & safe fulfilment operations.
    • A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
    • Collaborative, as well as a high level of autonomy so you can work effectively independently.
    • An energetic approach as you will be on your feet all day, frequently lifting, and using manual handling equipment such as pallet jacks.
    • Strong customer focus and a friendly, service-based approach ensuring we keep the customer in mind no matter what we do.
    • Ability to prioritise tasks and communicate well in a fast-paced environment.
    • Ability to learn and use internal IT systems to manage workflow.
    • A priority on safe work practices and being comfortable with physical work and manual handling, including frequent lifting of flat packed furniture to replenish warehouse locations and fulfil customer orders.

    About this work area

    As a Fulfilment Operations Co-worker your responsibilities will include:
    • Safely and efficiently storing goods, replenishing sales locations, picking, packing, checking, and preparing customer orders for delivery or collection within set KPIs.
    • Using IKEA systems to efficiently manage customer workflow.
    • Supporting all customer enquiries with a friendly, helpful, knowledgeable approach as you pick orders in a retail store environment, and hand out click and collect orders to customers.
    • Actively contributing to the highest possible stock availability by ensuring accurate replenishment, goods storage, picking, checking, hand out, & return flow, and taking responsibility to follow up discrepancies to ensure our customers always have the right information.
    • Ensuring IKEA Standard Operating Procedures (SOPs), rules, and guidelines are followed throughout the process to ensure the safety of both customers and co-workers.
    • Frequent lifting and use of manual handling equipment such as pallet jacks, while working safely alongside forklift operations.
    • Supporting the wider fulfilment operations team with tasks where required with tasks like goods replenishment.

    What you need to know

    • The work location for this role is our Sylvia Park store.
    • We have permanent and fixed-term roles available with various shift patterns:
    a. 24-39 hours per fortnight (part-time) 
    b. 40-59 hours per fortnight (part-time) 
    c. 60-79 hours per fortnight (part-time) 
    • Fixed-term contracts will end on 30th of May 2026
    • The first step of the recruitment process will be an application form. If you are successful to the next step, you will be notified via email and invited to complete a video interview or phone interview. Don’t worry - we all get nervous in front of a camera but even if you feel shy, it’s a great way to meet you!
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts based on trading hours. You also must have the availability to work weekends.1 full weekend in 4 will be rostered off.
    • IKEA Sylvia Park is a non-smoking workplace.

    We need people like you

    This is more than just a job. At IKEA, we want to build careers that let you look back and know you’ve made it. That’s why we foster a work environment where you feel comfortable bringing your whole self to mahi and make the most of your talents. When you work at IKEA, you're joining a place where your ideas matter, your growth is supported, and your wellbeing comes first. Because that's what “making it” is all about.

    We believe everything we do comes with the responsibility to create a positive impact on people, society, and the planet. So, if you’re passionate about making the world a better place, making a whare an inspiring space, or simply making someone’s day, apply now and make it at IKEA.
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