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Ikea member of staff helping customers use touch screen
Srečevanje in razumevanje kupcev

Stagiaire Consumer & Customer Insights

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  • Haarlem, Netherlands
  • Poslovanje, spoznanja o kupcih ter analitika
  • Pripravništvo

Opis delovnega mesta

  • ID delovnega mesta: 288348

  • Datum objave: 23/04/2025



    • Are you looking for a challenging internship in the field of sales and commercial steering working with an interesting product category? Do you want to learn more about data analytics and insights generation through customer and consumer data explorations? Then join us for an internship in September 2025!

    A day in your life with us

    In this role, you will be part of the team developing a new solution to enhance product knowledge and improve the buying process in key product areas. You will support country stakeholders during the rollout and produce knowledge-sharing documentation. You will learn how to:

    - Develop Solutions: Collaborate with the team to create a customer and co-worker solution aimed at better product knowledge and buying process improvement.
    - Support Stakeholders: Assist country stakeholders in implementing the new solution.
    - Documentation: Produce and share documentation to support stakeholders.
    - Identify Opportunities: Work with internal stakeholders to address business challenges and identify opportunities for commercial growth and better customer experience.
    - Data Analytics: Generate insights through customer and consumer data explorations.

    Our team within IKEA

    Can you imagine? IKEA started as a small mail-order company in Älmhult, a rural village in Sweden. Today, we are in 63 countries with a unique range of products. Working at IKEA means working in a world of ideas, described by our colleagues as a place where everyone is welcome and you can be yourself. We make a difference for as many people and the planet as possible. It’s also a place where you can shape your career and where there is plenty of room for your practical creativity and ideas. All this while working in a great team with colleagues who are always there for you and ready to help when needed.

    You will be part of a dynamic group focused on developing solutions to enhance product knowledge and improve the buying process. You will also be working closely with internal stakeholders from other departments.



    At IKEA, we believe it’s important that you can be yourself. You are an enthusiastic and proactive person who can work accurately and independently. You are assertive, not afraid to ask questions and give your opinion. You are eager to learn and able to link theory to practice. Besides that you:

    - Follow a relevant education (Bachelor / HBO) located in The Netherlands
    - Have a passion for home furnishing
    - Have the ability to work at out Service Office in Haarlem, which is a dynamic and busy environment
    - Minimum age of 18 years

    Good for the planet and for you

    Whatever we are doing today, we will do a little better tomorrow. If we work together we can care for people and planet. And IKEA will take good care of you too. We are proud of our informal, open work atmosphere where your opinion counts. A fun, educational, dynamic place to intern and develop yourself. Start as an apprentice at our Service Office based in Haarlem for 38 hours and:

    - You will receive a monthly internship allowance of €340 (based on 38 hours).
    - This internship starts from early September for 5-6 months.
    - Proficiency in Dutch is a plus.

    An integrity check via the warning register of the Stichting Fraude Aanpak Detailhandel is part of the application procedure.
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