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Ikea member of staff helping customers use touch screen
Interacţiunea cu Clienţii

Commercial Co-worker

Candidatură
  • Нев Дели, Индия
  • Vânzări & Comercial

Descrierea postului

  • ID post vacant: 347952

  • Data afișării: 12/06/2026

    • Your responsibilities

    •Prepare product presentations and secure merchandising basics. Ensure all customer material and digital solutions are ready to use to give customers a positive shopping experience. Engage with customers, making them feel expected and welcome while understanding their needs.
    •Demonstrate expertise in IKEA products, actively sharing knowledge of their features and benefits.
    •Support and guide self-planning customers, ensuring a smooth and seamless experience. Conduct 1:1 planning appointments, communicate the benefits of solutions, and convert planning offers into orders.
    •Offer relevant services, finalize purchases, and provide excellent after-sales support. Ensure efficient returns processing and coordinate with matrix stores when necessary. Maximize sales while maintaining profitability by promoting top-selling and priority products. Maintain product presentation, merchandising, and digital tools for an enhanced shopping experience.
    •Uphold IKEA’s values and sustainability commitments, differentiating IKEA from other retailers. Collaborate with the team to continuously improve customer service and the overall shopping experience.





    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!








Candidatură

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