Business Navigation Manager, IKEA Klang Valley

IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.

IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my

Are you ready to be at the heart of steering business performance and shaping the future of IKEA?

As a Business Navigation Manager, you play a critical role in driving growth, profitability, and long-term sustainability of the business. You will act as a strategic business partner, connecting insights, data, and commercial priorities to guide decision-making across the organisation.

This is a highly dynamic and influential role where you will navigate complexity, challenge the business, and drive transformation while leading and developing a high-performing team.

What You’ll Do?

• Partner closely with the Store Manager to shape and drive the Market Business Plan, aligned with IKEA direction and local opportunities
• Lead financial planning, budgeting, and forecasting to ensure sustainable growth and profitability
• Drive performance follow-up, ensuring teams stay focused on goals and take action on deviations
• Translate business strategies into clear financial insights and impactful decisions
• Lead scenario planning to enable fast, data-driven responses in a changing environment
• Analyse investments, costs, and business opportunities to ensure strong return on investment
• Deliver actionable insights through reports, performance analysis, and collaboration with data teams
• Identify growth opportunities and efficiency improvements, leveraging benchmarking and digital tools
• Drive a cost-conscious and performance-driven culture across the market
• Lead, coach, and develop the Business Navigation team while building capabilities across functions

Why This Role is Exciting?

This role is not just about numbers-it’s about influencing the direction of the business.

You will:

• Work at the intersection of strategy, finance, and operations
• Challenge and guide leaders across the organisation
• Drive transformation and continuous improvement
• Navigate complex, fast-moving business environments
• Build strong partnerships and influence key decisions

You thrive when you:

• Turn data into meaningful business actions
• Influence decisions and challenge the status quo
• Work in complex, fast-changing environments
• Lead people and grow future talents
• Connect big-picture strategy with daily operations

Experience & Knowledge

• Strong commercial and financial acumen with a cross-functional understanding of business
• Deep understanding of sales performance, profitability, and value chain optimisation
• Experience in financial planning, forecasting, and performance management
• Knowledge of data analytics, digital tools, and business insights
• Familiarity with project management and business transformation initiatives
• Strong understanding of IKEA business tools, processes, and ways of working

Capabilities

• Strategic leadership: Ability to translate strategy into actionable plans and results
• Business partnering: Strong ability to connect financial insights with business needs
• Analytical thinking: Confident in making data-driven decisions in complex situations
• Influencing & communication: Ability to inspire, challenge, and align stakeholders
• Change leadership: Comfortable navigating ambiguity and driving transformation
• People development: Proven ability to lead, coach, and build high-performing teams
• Networking: Strong relationship builder across functions and markets

If you are ready to lead, challenge, and navigate the business forward - this is your opportunity. Apply now!

Please submit your application before 20 July 2026. Kindly note that the application may close earlier, and early submissions will be given priority.