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Persone, Progetti & Servizi

Senior P&C Services Specialist with English/French (Team Canada), Ingka Business Service Center

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  • Poznań, Wielkopolskie, Poland
  • People & HR
  • Full time

Descizione del ruolo

  • ID dell'offerta: 275295

  • Data della pubblicazione: 19/11/2025

    • Who you are

    • you are looking for an employer who guarantees a sense of security, stability, diversity, and openness to others,
    • caring for the planet and doing things with people in mind are important for you,
    • you are authentic in interactions with others and want to be able to pursue your passions,
    • you enjoy taking the initiative and you do not shy away from a challenge,
    • you see yourself in the role of Internal Trainer, coach, or mentor for your co-workers,
    • you have Personnel Administration and Payroll experience, and you feel confident in this field,
    • you know how to work with a ticket system,
    • you are familiar with retirement and pension funds law, labor law
    • SAP HR system is well known to you,
    • you are fluent in English and/or French
    • you are attentive to details and have the ability to meet deadlines,
    • you can adapt quickly in a changing environment,
    • you are eager to take part in some projects,
    • you are comfortable using MS Office tools.

    A day in your life with us

    • Team Leader’s morning briefing/catch-up with the team,
    • processing of ongoing orders from the country, e.g. a request for a change to an employee’s employment terms in the systems,
    • contacting the national HR unit, e.g. clarification of an error in an insurance application,
    • further processing in the system,
    • FIKA, that is a coffee break (virtual or on the office patio),
    • weekly team meeting, e.g. to discuss current topics, holiday plans, important instructions from the Business Partner,
    • work in Excel, e.g. extracting a report from the system,
    • conversation with your Buddy (your mentor during the onboarding), e.g. sharing the next bit of knowledge about a given process,
    • lunch (if in the office, then with the team),
    • self-study, e.g. e-learning concerning cultural differences or Excel carried out via a training platform,
    • work at a “helpline”, i.e. employee support line (telephone/e-mail/chat),
    • reviewing company news, e.g. finding out who won the competition for the best photo promoting a healthy lifestyle.

    * The duties in a given position vary depending on the character of the team and the cyclical nature of the services delivered.

    How you feel in your workplace is important to us, so if you want your day at work to look similar to what is described above, feel free to apply.

    And what will you gain by joining us?

    Together as a team

    In the P&C team, together with Junior Specialists, Specialists, and other Senior Specialists, you will process HR and payroll matters for the employees of IKEA shops and companies. This includes answering colleagues’ questions related to HR Administration and Payroll (via e-mail and phone) or handling their personal data. You will be supported in your daily work by Team Leaders and their Assistants, whom you can consult in demanding situations.

    Questions and support? Let's connect!

    If you need support or have any questions about the recruitment process, please contact us at recruitment.bsc.pl@ingka.ikea.com.

    Job interviews are carried out on a continuous basis. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.

    We’re looking forward to meeting you!

    A little about us

    As Ingka Business Service Center, we are part of IKEA and we support shops and other IKEA companies with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). We will provide you with the opportunity to spread your wings in the HR field. What matters to us is whether our values, such as a sense of community, simplicity, or the search for new solutions, appeal to you. With us, you can be yourself and work the way you want – we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees (also through a loyalty program – working with us longer earns you an additional financial bonus). At IKEA, you manage your career – it is up to you to choose the path of development within the team, by taking part in international projects or even within the organization worldwide.

    When you get to know us better, you will see how much you can get from working at IKEA!

    Our FIKA will perk you up for sure, but we offer more perks than that:

    • hybrid working model,
    • fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,
    • free underground parking with electric charger and bicycle parking,
    • stable employment (employment contract),
    • flexible terms of employment (depending on the team – full-time and part-time),
    • flexible working hours (we start work between 7 and 10 a.m.),
    • homework allowance,
    • cafeteria system – a pool of benefits to choose from (e.g. Multisport card, cinema tickets, shopping vouchers, medical package for relatives),
    • Tack! loyalty program for employees – working with us longer earns you an additional financial bonus,
    • private medical care for IKEA employees and their families,
    • well-being support – Edenred pre-paid lunch card, Employee Support Programme – support in difficult life situations,
    • personal accident insurance and pension plan,
    • jubilee awards, gifts, and special events,
    • additional 4-week paternity leave,
    • co-financing of language courses.
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