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Tech & Innovazione

Project & Deployment Leader

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  • Shanghai, China
  • IT & Digital Solutions
  • Full time

Descizione del ruolo

  • ID dell'offerta: 21205CN

  • Data della pubblicazione: 08/04/2025

    • WHO YOU ARE
    Knowledge of the business area and good understanding of how the products and
    services in the area are connected together
    • Knowledge to manage a solution life-cycle; adapting and integrating standard solutions through external suppliers, based on prioritised requirements, in an agile way
    • Understanding of dependencies between different business areas, their processes and the tools used
    • Knowledge of the customers’ whole interaction with Ingka Centres from first
    encounter to purchase – using digital and physical tools and platforms.
    • Knowledge of how to create a place to meet, serve and entertain customers using digital?and online tools and platforms.
    A DAY IN YOUR LIFE WITH US
    • Plan, organise and execute global deployment projects in the cluster(s) according to the project methodology. The nature of projects can vary from deploying global products and upgrading IT infrastructure to digital parts in an expansion project and other digital related projects.
    • Manage dependencies, interfaces between projects and line organisation and stakeholders; these being teams in Centres Digital, Group Digital, Country Digital, Meeting Places and external suppliers. Manage time, cost, scope and quality (including sequence of activities, scheduling, resource planning, budget control, change control plan, quality assurance etc.). Identify, mitigate, monitor and control risks.
    • Manage communication and perform project reporting. Ensure demands are brought to the respective product teams and the Roadmap Leader. Manage procurement and vendor relations within project with support from internal procurement organisation and follow up on performance and deliveries from vendor. Manage change by supporting stakeholders in preparing receiving
    organisations, learning and communication activities. Coach and/or mentor project members and peers to develop project management competence.
    • Lead local projects if approved and prioritised in the global governance structure.
    • Lead the set-up of local IT support to the Meeting Places and offices in the cluster(s). Ensure the IT service level agreements with Country Digital covers all support aspects, both in the expansion project phase and operation. Ensure this support is working efficiently and effectively, through following up of KPIs.
    • Support product teams and external suppliers with onboarding products in the Meeting Place IT network. Ensure support flows are defined and implemented for facility management-, safety & security related- and other systems utilising Meeting Place IT network. Lead IT support related incident escalations to resolution.
    • Liaise deployment of global products with product teams, Country Digital and Meeting Places.
    • Contribute to the performance in relation to set objectives & indicators.
    • Contribute to driving consistency in ways of working and toolset and proactively contribute to evolving the digital organisation.
    • Identify cross-team dependencies and work closely with other teams and stakeholders to understand and remove blockers.
    OUR TEAM WITHIN IKEA
    C&D enables Meeting Places, acting as a commercial engine to drive visitation and brand awareness through partnership and co-creation of innovative commercial and customer solutions, concepts and insights, creating an outstanding 360 degrees’ experience for customers and communities




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