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Produzione & Supply Chain

Fulfilment Integration Manager

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  • Auckland (Māngere), Auckland, New Zealand
  • Logistica & Supply Chain
  • Full time

Descizione del ruolo

  • ID dell'offerta: 319297

  • Data della pubblicazione: 22/12/2025

    • What you need to know

    • This role is permanent full time, and the minimum guaranteed paid hours are 37.5 per week.
    • The internal job title for this role is Fulfilment Integration Manager
    • The work location for this role is IKEA Sylvia Park and our External Warehouse in Māngere.
    • This role requires availability to work across a rotating roster, including day, evening, and weekend shifts. Our store operates 7 days a week
    • Final candidates will undergo a Ministry of Justice (MOJ) check.
    • The salary range for this position is $112,500 - $132,000 gross New Zealand dollars.

    Who you are

    As Fulfilment Integration Manager, you have:
    • Strong understanding of business planning, performance metrics, and fulfilment dynamics.
    • Adaptable leadership style to meet diverse needs and situations.
    • Demonstrated effective collaboration and co-creation skills fostering an environment of teamwork and innovation.
    • Proven ability to collaborate across functions, acting as a bridge between stakeholders to ensure alignment and smooth integration of processes.
    • Understanding of departmental interactions and their contribution to Fulfilment Integration and customer experience.
    • Familiarity with forecasting, range management, stock accuracy, stock structure, and sales steering.
    • Knowledge of Supply Chain methods, processes, and collaboration with business partners.
    • Enthusiasm about applying strategic, tactical, and operational analysis to enhance customer satisfaction and business improvement.


    To be considered for this role experience in the following is essential:
    • 2-4 years’ working experience in leading people and/or management position (preferable in distribution, retail, logistics or similar) with a proven record of successful strategic leadership delivering both business result and people development.
    • Demonstrated success in enabling omnichannel growth through Fulfilment Integration processes.
    • Robust experience in supply chain management and operational excellence.
    • Strong communication and coaching skills to inspire and develop teams.

    About this work area

    As Fulfilment Integration Manager your responsibilities will include, but are not limited to:
    • Executing commercial activation, range changes, and operational forecasting within the unit.
    • Monitoring and ensuring correct range management and stock accuracy in the unit.
    • Proactively work to optimise stock structure, reducing avoidable stock and ensuring healthy capacity utilisation and low costs.
    • Being responsible for project implementation at a local, national, and global level.
    • Leading the implementation of Unit Fulfilment Solutions to ensure correct use of systems to improve efficiency and cost saving.
    • Securing competence building and development in the units and driving continuous process improvement for end-to-end fulfilment operations.
    • Guide, coach, and inspire the Fulfilment Integration team, collaborating closely with Fulfilment Operations.
    • Fostering a supportive work environment emphasizing communication, flexibility, and a performance-driven culture, while valuing diversity, inclusion, and well-being.








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