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Ügyfelek megismerése és megértése

IKEA for Business Leader (BJ Metro Market Area)

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Beijing, China Értékesítés és kereskedelem Teljes munkaidő
Terület felfedezése

Munkakör leírás

Állás azonosítója: 19539CN

Publikálás dátuma: 14/05/2024

WHAT YOU'LL NEED TO HAVE

• Deep knowledge of the local market, our consumers and specifically business customers and their needs.
• Broad knowledge of businesses, business trends and office trends.
• Wide knowledge of the IKEA product range and services across all HFBs
• Good understanding of local rules and regulations furnishing businesses within all segments
• Strong knowledge of competitors in the local market
• Broad understand of the IKEA supply chain and the challenges this can create for the business customers shopping with IKEA
• Deep understanding of the Business Customer Experience maps and how to influence each step of the customers journey.

YOUR RESPONSIBILITIES

• Lead the IKEA for Business team, develop, coach and challenge your co-workers to grow and perform.
• Create the IKEA for Business action plan to deliver to the market business plan with input from key stakeholders.
• Analyse sales and customer KPI performance and use this knowledge to prioritise initiatives and improve
performance
• Create a convenient and professional meeting with the customer in your market , both online and offline
• Build long-lasting relationships with local business communities and actively spread the awareness of IKEA as a brand
and partner for business in your local market.
• Understand the market P&L and the influence your department has on the financial results.
• Present and sell larger projects to the customers stakeholder/management group
• Create sales quotations, follow-up on customer journeys and see projects to completion

ABOUT THIS WORK AREA

We deliver sustainable, extraordinary growth by creating a unique, inspiring and convenient meeting with the customers. We deliver a multichannel experience that adds value to the many people and inspires a home furnishing movement.







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