Process & Compliance Manager - Legal & Audits | Retail | IKEA RSO Jebel Ali

Job Requisition ID: 180076 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview Of The Role:

The Process & Compliance Manager is responsible for ensuring that all contractual obligations and compliance measures are met within the assigned regions. This role involves managing and implementing business ethics policies, reviewing processes from a risk perspective, and leading monitoring activities for loss prevention. The manager will also coordinate audits, support business development projects, and drive expansion efforts by reviewing agreements and potential risks. Success in this position is defined by the ability to safeguard assets, improve operational efficiency, and ensure adherence to regulatory requirements and company policies.

What You Will Do:

Compliance Management

• Review contractual obligations and ensure compliance with Group Policies across UAE, Oman, Qatar, and Egypt.
• Assist in formalizing and implementing operational and financial controls to mitigate risk and improve operational efficiency.
• Manage business ethics policies, including anti-corruption and anti-money laundering policies.
• Review new processes and training materials from a risk aversion perspective.
• Implement and oversee monitoring activities for loss prevention.
• Draft and review terms and conditions for promotional activities in consultation with Legal Counsel.
• Assist Head of Finance/GM BD & Finance on additional assignments as required.

Contracts Management

• Review contracts based on Group Procurement Policy for commerciality and risk in coordination with Group Legal.
• Ensure that contracts meet franchise requirements and IWAY compliance.
• Coordinate with Service Office and store teams for Non-Merchandise Procurements.
• Secure necessary approvals for contracts and policy compliance.
• Maintain a live directory of all approved company contracts.
• Coordinate with Group Tax to ensure timely filing of reportable contracts.

Audit & SOP

• Support internal audits in stores, including entry and exit meetings.
• Analyze Standard Operating Procedures (SOPs) and suggest operational guideline changes.
• Implement improvements in existing processes to enhance operational efficiency.
• Ensure promotional terms and conditions align with SOPs.
• Identify areas where new SOPs are required and assist in creation.

Business Development & Expansion

• Coordinate projects and meetings with stakeholders.
• Review and advise on lease agreements and franchise agreements for new stores.
• Engage in project testing and walkthroughs to ensure successful implementation.

Loss Prevention

• Assist with the enhancement of SOPs based on audit findings, internal frauds, or identified gaps.
• Engage in internal investigations and ensure closure.
• Monitor and follow up on investigations to prevent loss.

Required Skills To Be Successful:

• Excellent communication skills for liaising with internal and external stakeholders.
• Proficiency in MS Excel, Word, and PowerPoint to analyze data and prepare reports.
• Strong analytical skills to assess risk and compliance measures effectively.
• Good presentation skills to convey complex compliance and legal concepts succinctly.

What Qualifies You For The Role:

• Post Graduate Bachelor of Laws degree.
• 3-5 years of experience in contract reviews, process compliance or auditing, preferably within the retail sector.
• Certification in compliance or a related field is preferred.
• Legal knowledge, specifically in contractual law, coupled with strong analytical and interpersonal skills.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.