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Production & Chaîne d’approvisionnement

Order Administrator

Nantong, China Logistique & Chaine d’Approvisionnement Temps Complet
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Description de poste

Numéro de l'offre: REF16961B

Date de publication: 11/07/2024

Company description

IKEA Industry Nantong is part of the Flatline unit of IKEA Industry Group. It is located in the New & High-tech Industry Development Zone, Nantong, Jiangsu Province. It covers an area of around 140, 000 square meters and has about 400 co-workers. Industry Nantong was established in 2012, and officially went into production in September, 2013. It is a highly automated furniture production demonstration company invested by IKEA Industry Group in China. Since its opening, Industry Nantong has been committed to realising the IKEA vision, and providing customers with home furnishing products with good quality and affordable prices. The company has created a high-quality, high-performing and competitive furniture manufacturing factory with measures that increase efficiency and reduce costs such as developing new materials, investing in new technologies, improving standardised processes. In terms of sustainable development, Industry Nantong actively respond to the call of the nation and fulfill its social responsibilities. In 2015, with the support of IKEA Industry Group, it invested 28 million RMB in solar photovoltaic power generation, generating power of 3.5 million kWh annually, achieving an annual reduction of CO2 emissions by 3,600 tons. All raw and packaging materials used by the factory are FSC certified, ensuring that the wood comes from quality managed and sustainably developed forests; and the factory is also committed to turning production waste into treasure, with a waste reuse rate of 95%. In recent years, Industry Nantong has been awarded the title of "Top 100 Enterprise" by Tongzhou District, Nantong City for several years in a row. In 2016, it was awarded "Smart Manufacturing Workshop of Jiangsu Province"; in 2019, it was awarded the advanced “Authorized Enterprise Organisation (AEO)”; and in 2020, it was awarded the "Level 2 Safe Production Standardised Enterprise". In the future, IKEA Industry Nantong will continue to practice our business idea of " offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them”, ensuring that the production process is safe and green, constantly improving our certifications and management systems, adhering to the unique IKEA culture and values, and striving to become a model for the home furnishing industry.

Job description
  • Check and dispose the abnormal and fix orders from IKEA;
  • Act on order cancellation & rescheduling or other order management after aligned with SP;
  • Proceed booking process to IKEA based on the standard;
  • Timely release packing list and invoice for consignments dispatched;
  • Monitor EQU & OTD compliance, deviation analysis and action taken;
  • Backlogs analysis together with Customs and SCO;
  • Daily GPS management to ensure the correct information transmission;
  • Damage claim from IKEA handling;
  • Other reports preparing if needed.

  • 3 years of order management experience at least;
  • Good at English both in writing and speaking skills;
  • Excellent analytical ability of demands and overall knowledge of logistics process;
  • Skillful in office software such as Excel, Word, PowerPoint;
  • Basic knowledge of planning theory;
  • Good at communication, coordination and awareness of customer service.
  • Take responsibility and be patient.

More Information

Headcount: 1