Conocer y comprender a los clientes
Siège - Category Manager F/H - CDI
Plaisir, France
Ventas y Comercial
Jornada completa
Descripción del trabajo
ID de la oferta: 251944
Fecha de publicación: 29/08/2024
Who you areAs a global leader in home furnishings, we take pride in our position in France—one of the most successful markets within the Ingka Group. We are currently the preferred home furnishing & decoration brand among the French, with over 10 million members in the IKEA Family loyalty club.
Are you interested? Raise your hand, and let’s discuss!
• As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by driving business growth and contributing to overall success of IKEA through collaboration and at the same time increasing customer value.
• You are energized by driving business growth and contributing to overall success of IKEA through collaboration and at the same time increasing customer value.
• You have ability to understand the complexity of IKEA business and the role of Commercial and selling as an integrated part of the business
• You have broad knowledge of the end-to-end buyer journey in the IKEA multichannel reality and online customer behaviors.
• You have strong ability to lead while communicating in an inspirational way with IKEA tone of voice.
• Further, you have ability to take a holistic view of a global organization and identify business opportunities accordingly as well as to prioritize and make decisions with speed and simplicity.
• For this role we believe you have a solid experience in Sales, Customer Experience/Support or similar and delivering results as well as minimum 5 years of experience in leading and influencing co-workers and teams. Further, you have experience from retail, preferably home furnishing sector.
Your responsibilities
In the role as Country Core Area Manager, you are responsible for leading and acting as “CEO of the Core Area”, optimizing sales, gross margin and profit within the Core Area to enable for extraordinary growth.
You will:
• Lead the Core Area team, taking an umbrella view across Home Furnishing Business Areas (HFBs) in the core area in question, driving sales and securing peak performance throughout the year.
• Be responsible to drive the Core Area Business through setting the direction based on a deep understanding of the local market needs from a consumer and range perspective using life at home as the base.
• Be accountable for defining the core area strategy (with business leaders) and enabling execution in all channels via Business Leaders
• Actively cooperate with all key stakeholders within Commercial and beyond to secure integration, common focus and to maximize impact (for example Customer, Digital, CFF (Customer Fulfilment), Communications, Sustainability, Business Navigation Operations & Finance, People & Culture.
• Actively cooperate with Range & Supply to provide local knowledge input.
• Contribute to the integrated multichannel executions/output of the Core Area in order to contribute to the business goals to realize business opportunities.
• Supervise the performance of sales, profit and gross margin in the Core Area to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year. Act on deviations and opportunities
• Take lead in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA.
• Actively cooperate with Group Core Area Leader regarding commercial and HF&RD solutions, as well as the HFB managers in IKEA of Sweden regarding range & supply.
• Take lead in working on sustainability initiatives within selling through ensuring sustainability priorities are reflected across offering.