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Conocer y comprender a los clientes

Restaurant Team Leader - Greenwich

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London, Greenwich, United Kingdom Food y Restaurante Jornada completa
Informaciones sobre la localización de la oferta

Descripción del trabajo

ID de la oferta: 243336

Fecha de publicación: 15/07/2024



IKEA Greenwich would like to welcome a Restaurant Team leader to join our amazing food team.

You will be responsible for ensuring a consistently excellent shopping experience, acting on customer feedback, implementing global and national compliance standards, and contributing to the store's overall food expertise.

Expected Starting Date: To be discussed with recruiting Manager

WHAT WE OFFER

• Starting salary £26,900 per annum, based on competence & experience

• 39 hours per week working 5 days a week, various shifts between 7am - 11pm, alternate weekends off.

Due to Health & Safety regulations, applicants must be over the age of 18.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & I-Benefits discount portal helping you save £100’s on High-street retailers
• 28 days holiday
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• Family Friendly childcare & wellbeing support
.....and many more !

WHAT YOU'LL NEED TO HAVE

• Our ideal candidate already has 2 years leadership experience or is ready for their next step.
• A food background isn't essential, but experience in leading a high-volume business, fast paced and organised is a must.
• Ability to handle multiple topics and changing priorities/deadlines and a proven track record of delivering business performance
• Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure

WHAT YOU'LL BE DOING DAY TO DAY

As a Food Team Leader, you will work with your team to create a safe, healthy, sustainable, and joyful food experience for both the customer and the Co-worker.

• Contributes to the implementation the global and national compliance standards in the area of responsibility to secure a safe environment for customers and co-workers
• Ensure that every customer has a consistently excellent shopping experience by supporting, challenging and coaching co-workers to see through a customer’s eyes
• Ensure the appropriate processes followed and actions are taken on a daily basis to secure food safety, standards and reduce waste
• Act upon customer feedback, recognising good customer service and taking appropriate action to avoid repeated problems
• Build the competence of the team through regular coaching, support and encouragement


WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

Come see the wonderful workday where we create a better everyday life for the many

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.
Next step if successful you will be invited to an interview with one of our hiring managers.


For any advice or support, email janice.chalkley@ingka.ikea.com and I’ll be happy to help!











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