ID de la oferta: 217744

Fecha de publicación: 07/11/2023

What you'll need to have

• Strong analytical skills with the ability to convert market, consumer, and customer data to commercially viable insights
• Ability to do presentations in English / Japanese in a logical, understandable but inspiring way.
• Good leadership capabilities including the ability to support and lead peers and stakeholders while communicating in an inspirational way
• Ability to multitask and get things done according to priority.
• Proficiency in showcasing a strong degree of self-motivation and a keen aptitude for rapid learning.
• Ability to take a holistic view of a global organisation and identify business opportunities accordingly
• Ability to follow up and measure performance of output and capture learnings to improve planning and performance moving forward
•Ability to conduct administrative tasks such as contracting with external companies, contacting and scheduling with the global CCI team, and Purchase orders.

•Formal qualifications in computer science/data analytics(Having proficiency in Power Automate and BigQuery is a big plus) , business management or equivalent
•Several years of hands-on experience in consumer and customer insights and data analysis as well as delivering results
•Highly skilled in Word, Power Point, and Excel.
•Experience in leading and influencing co-workers
•Experience from retail, preferably home furnishing sector
•Experience in planning, driving output and measuring performance
•Proven strong analytical and research skills
•Strong data visualization and presentation skills
•Experience in using quantitative and qualitative research and internal data
•Fluent in English at a business level and native-level proficiency in Japanese.

Your responsibilities

• Build recommendations for the C&CI (Consumer & Customer Insights) Manager and other key stakeholders within and outside Commercial based on consumer and customer insights
• Provide relevant consumer and customer insights to the relevant teams to support problem solving
• Champion delivering a seamless, convenient and rewarding end to end shopping experience to maximize conversion and selling more across all channels
• Collect and synthetize consumer, customer, brand data and internal data to contribute with recommendations and to inform decisions
• Adopt and implement global tools, methodologies and solutions, and create new where necessary
• Support a number of Selling and Customer Experience teams as well as stores based by providing relevant insights on the workload division set by the C&CI Manager
• Act as a member of the C&CI team and proactively contribute to C&CI plan/output in order to deliver to the common objectives and goals
• Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
• Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA

About this work area

【Work of Place】
IKEA Japan Service Office (Funabashi)
2-3-30 5F, Hamacho, Funabashi, Chiba 273-0012
https://www.ikea.com/jp/ja/stores/tokyo-bay/

【Purpose of Job】
To drive creation and sharing of actionable consumer and customer insights to enable better informed strategies, plans and decisions in the local market.
To drive consumer and customer understanding to inform business partners* how to create value for customers and consumers, while delivering growth for the business
* Marketing
* Selling and Customer
* Marketing, Selling and Customer

【Working at IKEA】
Everyone has a home at IKEA. Our way of working values work, family, and individuality.
To get a better image of our culture, watch the following 9 interviews with some of our coworkers.
https://youtu.be/A6MBRKNRlGw

Our head office is on the 5th floor of the Tokyo-Bay store. The style of working is hybrid; we are welcomed to work in the office 2-3 times a week and work from home the remainder. The office is a bright, open collaboration space (of course IKEA furnished!). We embrace challenges, trying new things, making mistakes in the process and learning from them. Together we achieve great things, and we want to invite you to help us “create a better everyday life for the many people.”

【OPEN IKEA internal recruitment system】
At IKEA we went you to take your career in the direction of your passions. When we recruit for an opening, the position is available to apply to by all IKEA employees. This includes domestic and international opportunities.
Where will your career take you? To the IKEA stores? A different country? Up and up in your current department? It is up to you!

【Employment Status】
- Full-time regular employee- 40 hours per week contract
- Probation period: 6 months
- Start date is the first day of every month (consult with us about your start date)
- Retirement age: 65 years old


【Benefits】
- Social insurance: welfare pension, health insurance, and unemployment insurance
- Transportation expense (up to 1,530 yen/day)
Parking spaces available for car commutation

-We have a generous vacation package, with 16 paid leave days available in the first year (can be used after 6-months probation). Our total yearly paid time off totals 127 days per year.
In addition, we also provide congratulatory or condolence leave, maternity leave, nursing care leave, childcare leave, paternity leave, childcare leave for partners, personal injury leave, nursing leave, volunteer leave, family care leave
No matter what life stage you are at, we have the leave to support you!

- Uniform rental (if required)
- Employee discount system
- Employee cafeteria
- Christmas gift
- Great value life insurance, long-term medical care insurance plans (opt-in)
- Retirement allowance system (corporate defined contribution pension plan: 3 years or more of service)
- Employee smoking area
- Extensive learning opportunities including Rosetta Stone (language learning) and Linkedin learning subscriptions
https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/benefits-pub8c6da021

"At IKEA, we believe everyone has the right to be treated fairly and be given equal opportunities"
Diversity is a key to success; diversity comes in all shapes and sizes. Being ourselves, and contributing with our uniqueness, makes us all grow.
At Ingka Group, we welcome all dimensions of diversity. A diverse and inclusive workplace is good for our co-workers, for our customers and our business.
We strive to have a diverse and inclusive work environment where co-workers feel valued for their uniqueness, recognized for their diverse talents, and where they can be themselves.
IKEA Japan would like to explore together. If you have a passion for this position, please don’t hesitate to apply!
Let’s get closer to our vision of “creating a better everyday life for the many people” together!

https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/diversity-and-inclusion-pub86a2cb59

If you are in need of support to apply, or to participate in an interview due to a disability, please contact us anytime at the following email: 029.recruiters.jp@ikea.com

Questions and support? Let's connect!

IKEA Recruitment Team: 029.recruiters.jp@ikea.com

"At IKEA, we believe everyone has the right to be treated fairly and be given equal opportunities"
Diversity is a key to success; diversity comes in all shapes and sizes. Being ourselves, and contributing with our uniqueness, makes us all grow.
At Ingka Group, we welcome all dimensions of diversity. A diverse and inclusive workplace is good for our co-workers, for our customers and our business.
We strive to have a diverse and inclusive work environment where co-workers feel valued for their uniqueness, recognized for their diverse talents, and where they can be themselves.
IKEA Japan would like to explore together. If you have a passion for this position, please don’t hesitate to apply!
Let’s get closer to our vision of “creating a better everyday life for the many people” together!

https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/diversity-and-inclusion-pub86a2cb59

If you are in need of support to apply, or to participate in an interview due to a disability, please contact us anytime at the following email: 029.recruiters.jp@ikea.com