Conocer y comprender a los clientes
Carts Co-Worker
Draper, United States
Customer Relations
Jornada a tiempo parcial
Descripción del trabajo
ID de la oferta: 269977
Fecha de publicación: 19/12/2024
Why we will love youA job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day
As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:
Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
Ensure physical shopping tool are filled at closing.
Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
Address customer needs, resolve issues independently, escalate matters to a manager when needed.
Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
When supporting in Returns, ensure products and equipment are properly staged.
When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Together as a team
At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!
• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment
JOB TYPE – Permanent
HOURS - 20-34 hours per week /Benefits Eligible
SHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance
The pay range for this role is $16.75/hour
The anticipated posting closing date is on or around 12/25/24
Apply now!
QUALIFICATIONS
Physical Demands: Lifting up to 50lbs and walking frequently.
Working Conditions: Outdoor 50% of the time.