ID de la oferta: 259769

Fecha de publicación: 12/10/2024

Who you are

As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.
Formal qualifications in Sales, Business Management, Marketing or equivalent
• Minimum 10 years of experience in Sales, Customer Experience/Support or similar and delivering results
• Minimum 5 years of experience in leading and influencing co-workers and teams
• Experience from retail, preferably home furnishing sector
• Experience in planning, driving output and measuring performance (business and people)
• Broad knowledge of IKEA concept, brand objectives, values and vision
• Broad knowledge of IKEA tools, processes and cycles
• Good knowledge of project and change management methods and tools as well as project management
• Broad knowledge of the end-to-end buyer journey in the IKEA multichannel reality and online customer behaviours
• Broad knowledge of operational plans and goals as well as follow up on KPIs
• Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the shopping experience design in all touch points
• Motivated by increasing customer value and thinking customer first
• Energized by driving business growth and contributing to overall success of IKEA through collaboration
• Passionate about understanding the behaviours of the many people, the local Life at Home and current Home Furnishing trends
• Ability to prioritise and make decisions with speed and simplicity

Your responsibilities

To lead and act as “CEO of the Core Area”, optimizing sales, gross margin and profit within the Core Area to enable for extraordinary growth.
• Lead the Core Area team, taking an umbrella view across Home Furnishing Business areas (HFBs) in the core area in question, driving sales and securing peak performance throughout the year
• Responsible to drive the Core Area Business through setting the direction based on a deep understanding of the local market needs from a consumer and range perspective using life at home as the base
• Accountable for defining the core area strategy (with business leaders) and enabling execution
• in all channels via Business Leaders
• Actively cooperate with all key stakeholders within Commercial and beyond to secure
integration, common focus and to maximize impact (for example Customer, Digital, CFF
• (Customer Fulfilment), Communications, Sustainability, Business Navigation Operations & Finance, People & Culture)
• Actively cooperate with Range & Supply to provide local knowledge input
• Contribute to the integrated multichannel executions/output of the Core Area in order to contribute to the business goals to realize business opportunities
• Supervise the performance of sales, profit and gross margin in the Core Area to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year. Act on deviations and opportunities
• Take lead in driving an open and sharing climate, be a role model of the IKEA values and
• contribute to the transformation of IKEA
• Actively cooperate with Group Core Area Leader regarding commercial and HF&RD solutions, as well as the HFB managers in IKEA of Sweden regarding range & supply
• Take lead in working on sustainability initiatives within selling through ensuring sustainability priorities are reflected across offering (e.g. Energy Efficient Lighting)

Together as a team

We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement.
We are an equal opportunity employer:
At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.