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Ikea member of staff helping customers use touch screen
Meeting & Understanding Customers

购物体验经理

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  • Zhengzhou, China
  • Customer Relations
  • Full time

Job Description

  • Job ID: 20931CN

  • Date posted: 13/03/2025

    • WHO YOU ARE
    • You're passionate about customers and ensure positive shopping experience.
    • You've solid understanding of all aspects of the home-to-home shopping experience and customer insight.
    • You're good leader with influencing skills and enable change and competent in leading and developing people.
    A DAY IN YOUR LIFE WITH US
    • Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience.
    • Provide a family-friendly environment that converts more visitors to happy customers.
    • Use customer insights to improve customer satisfaction and translate them into implemented commercial solutions
    TOGETHER AS A TEAM
    • We as a team work together to build and retain a long-lasting relationship with new and existing customers in a multichannel retail environment.




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