Job ID: 270912

Date posted: 03/01/2025

IKEA Sheffield are looking to welcome Click and Collect Assistants to join our amazing Fulfilment Team.

Are you passionate about delivering exceptional customer service and love the idea of helping people find exactly what they need? Join our IKEA team as a Click and Collect Assistant! Be the friendly face that ensures our customers' online orders are ready for a seamless pickup experience.


WHAT WE OFFER

• Start Date of employment will be: 2nd of February 2025
• Competitive hourly rate of £12.60 per hour
• 24 hours per week working 4 days over 7, including late evenings and 3 out of 4 weekends. The operational hours are 6am until 9.30pm so we are looking for applicants who who are available to work between these hours.
• We can discuss flexibility to match your life and our business needs during the interview.


WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Free healthy meal option, salad bar, fruit, and hot/cold drinks​
• Personal growth, learn a new language with Rosetta stone available to all IKEA co-workers.

..as well so much more! Full Benefit List https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/


WHAT YOU'LL NEED TO HAVE

• Previous experience is beneficial but not essential, all you will need is the motivation to make things happen in a fast-paced environment.
• You are comfortable using computers and handheld devices to support with the checking and handing out of stock or to answer customer questions.
• Ability to prioritise and organise your workload swiftly and with attention to detail.
• You have an adaptable mindset allowing you to switch between different tasks/areas and work within tight timeframes.
• You proactively look for tasks to be done and use your initiative to complete them in an efficient and effective manner.


WHAT YOU'LL BE DOING DAY TO DAY

• You will handle orders to both customers and our delivery team including handing goods out and processing uncollected orders.
• Working in a customer-facing environment, which means you will be happy to deliver great customer service.
• You will be required to manually handle all of our products ranging from LACK Coffee Tables to PAX Wardrobes.
• Working with or around heavy machinery, such as, Forklift trucks, counterbalance, pump trucks, to safely and efficiently transport heavy goods within the warehouse.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many.


RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend a face to face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email Recruiter lisa.cathcart@ingka.ikea.com and I will be happy to help!