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Meeting & Understanding Customers

Marketing Communications Leader

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  • Tempe, New South Wales, Australia
  • Marketing & Communication
  • Full time

Job Description

  • Job ID: 319275

  • Date posted: 23/11/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information
    • This role is Temporary (13 months). Full time, 76hrs/fortnight.
    • The location for the role is Service Office, Tempe NSW where hybrid working including a minimum of 3 days in the Service Office is required.
    • Applications close Monday 8 December 2025.

    About this work area

    As Marketing Communications Leader, you will play a key role in executing the Marketing Communications Strategy. You'll work cross-functionally with Home Furnishing & Retail Design HF&RD, Communications and external agencies/partners to ensure a unified voice and maximise impact across all customer touchpoints.

    Your responsibilities will include, but are not limited to:
    • Lead integrated campaigns and activities to deliver strong business, brand and consumer impact – brand desire, penetration, visitation and sales.
    • Lead and manage Owned Social Media strategy, content calendar, influencer approach and agency team.
    • Act as the Marketing Communications representative in the Commercial Calendar Group, and conduit for information through to the Marketing Communications team of content creators.
    • Leading the development and execution of campaign briefs, working with our creative agency and in-house team of content creators.
    • Evaluating marketing campaign performance, identifying opportunities for optimisations, and applying learnings to future activities.
    • Contributing to an open and sharing climate, role-modelling IKEA values.



    As Marketing Communications Leader you are or have:
    • Solid track record in briefing, creating and executing marketing communication strategies with creative agencies across multiple channels, including successful brand and commercial campaigns.
    • Strong leadership capabilities, including the ability to inspire, collaborate, and build trust with both internal and external stakeholders.
    • Proven ability to understand and execute social media strategies, including best practices for audience engagement, growth and influencer strategy.
    • Energetic and driven by the success and growth of the business, with a focus on collaboration and continuous improvement.
    • Passionate about IKEA's values and motivated by delivering exceptional customer experiences.

    To be successful in this role, the ideal candidate will have:
    • Formal qualification in Marketing, Communications or equivalent.
    • Working in-house or at a creative agency for minimum of 7 years.
    • Proven experience in leading and executing exceptional integrated marketing national campaigns – bespoke and localising global content.  
    • Strong social media knowledge and understanding – managing channels such as TikTok, Instagram, Facebook, Pinterest and YouTube.
    • Strong writing and storytelling skills, with the ability to translate technical information into engaging content.

    We need people like you!

    At IKEA, work is so much more than a job. Come join us!
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