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Steering & Leadership

Business Navigator

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  • Tempe, Australia
  • Leadership & Management
  • Full time

Job Description

  • Job ID: 288551

  • Date posted: 24/04/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Free Co-worker parking
    • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information
    • This role is Permanent, Full-time, 76hrs/fortnight.
    • The location for the role is Service Office Tempe NSW.
    • As part of the recruitment process this role requires a pre-employment check (i.e. National Police Check) for final candidates.

    About this work area

    As Business Navigator your responsibilities will include, but are not limited to:

    • Provide country management with analysis, expert insights, and business information to guide decision-making, challenge strategies, and drive growth, optimal performance, and long-term profitability.
    • Ensure timely and relevant information is communicated effectively to stakeholders, inspiring meaningful decisions and actions that support business goals.
    • Partner with units on financial performance and providing support and challenging where necessary, while overseeing financial submissions to global retail business navigation and managing specific P&L lines to support targets and improve performance.
    • Contribute to the country pricing process, identifying commercial opportunities to maximize gross margins and support financial objectives.
    • Identify new business opportunities and collaborate with units and SO functions to implement tools, processes, and best practices to enhance customer experience and retail foundation.
    • Conduct functional reviews, supporting units in improving performance, competence, and customer experience, while ensuring performance measurement systems and KPI improvements through operational workshops and benchmarking activities.
    • Present to the Country and Global Board on key topics. This role will require you to work flexible hours, including being available late nights and weekends across different time zones where required.



    As Business Navigator you are:

    • An experienced leader with prior store experience, solid commercial business knowledge and cross-functional understanding of IKEA.
    • Store and/or Service Office Business Navigation experience an advantage.
    • Equipped with excellent analytical and numerical skills with the ability to recognise trends and translate them into business opportunities.
    • Able to translate and impart financial and technical information and present this in a clear and informative manner to a diverse range of stakeholders.
    • Equipped with strong communication skills and ability to foster relationships with a wide variety of business partners, with demonstrated ability to influence decisions.

    We need people like you!

    At IKEA, work is so much more than a job. Come join us!
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