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Meeting & Understanding Customers

Sales Manager, IKEA Sundsvall

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  • Sundsvall, Västernorrlands Län, Sweden
  • Sales & Commercial
  • Full time

Job Description

  • Job ID: 320473

  • Date posted: 12/01/2026



    • Welcome to Sundsvall, with over 300.000 households and a population of about 600.000 people. The store attracts more than 2 million visits per year, a large number of online visits and a growing demand for our home furnishing knowledge. With a lot of different living situations in the area there is a perfect opportunity for us, with our expertise, to create great solutions for everyday life.

    Who you are

    You are passionate about inspiring, leading and developing people to create everyday growth in our local market. You enjoy working in a fast-paced operational environment where you encourage an innovative, open and honest atmosphere where give and take feedback is a natural part of your daily leadership. You are driven by achieving excellent results and creating a high level of customer satisfaction.

    To succeed in this assignment, you will create togetherness; build strong relationships and collaborate and co-create with your many colleagues at IKEA Sundsvall. You work close to and listen to our customers and co-workers and help us to question ourselves, learn and developed to be adaptable. You will be the one with the courage to question exiting solutions and invites all to contribute in seeking change, finding better ways and building new competences.

    We are looking for you, with seniority in leadership and in our internal sales processes.

    Together as a team

    In this role you will secure a consistent, seamless positive customer experience through all our sales channels. You will have full responsibility for IKEA Sundsvall´s sales functions.

    To succeed in this assignment you:

    - secure commerciality through the shopping experience.
    - secure competent and high-performing teams and leaders who inspire and empower every co-worker to understand their contribution.
    - motivate and inspire your team to promote our range, services and knowledge within home furniture and to develop the business.
    - will be a part of the Commercial Team in the store, contributing with your experience and strong knowledge in sales and our sales processes to find the best ways of working.
    - contribute with your knowledge about our customers and their life at home to create, implement and follow up the Business plan for the store.
    - will be part of the unit Management team.
    - take great responsibility, have a high drive and like to work in a structed way.

    The sales function in Sundsvall consists of 10 leaders and 62 co-workers. You will be a very important member of the store management team. You will contribute with both your expertise in sales and all your experience and knowledge in questions for the store and the market. During the past most customers come to the store, but things have changed, and it is now time to create a world class customer experience independent of the way the customer wants to shop. Are you ready to join us on this journey?

    Apply now!

    This is a permanent, full time position. Start date as soon as possible, as agreed upon.

    Last day to apply is the 26h of January, but don't hesitate to apply already today! The add might close earlier if we find the right candidate.

    For questions regarding the recruitment process, please contact Senior recruiter Ulrika Pétursdóttir at Ulrika.petursdottir2@ingka.ikea.com

    Warmly welcome with your application!




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